Hello, Lanxiaodj,

We appreciate your prompt response.

It requests additional customization, which is out of our basic support scope.

For minor customization requests, we suggest considering paid customization services. You may submit a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

You are using the WPForms plugin, so we would recommend you contact support of the plugin. As we can see, your question is independent of our theme.

Provide URL of the demo from which you did this screenshot – https://prnt.sc/_7uRd__Gck5d We use MC4WP: Mailchimp for WordPress on our demos, and we can share custom code from there only.

Kind Regards,
8theme team

Hello, Kevin,

Thank you for contacting us and for using XStore.

Please provide URL of your site and temporary wp-admin access, so we can take a closer look.

Kind Regards,
8theme team

Hello, Rana,

1/ Your admin access does not seem to have good access for us → You do not have permission to access this page. message is showing on yourwebsite.com/wp-admin page after trying to login.

2/ According to the information plugin’s author described about ‘woocommerce_after_shop_loop_item’ hook they attach their code we could suggest you to enable Add to cart button in Theme Options → WooCommerce → Shop → Product design → https://prnt.sc/OBStQmvvNjoz . Then content of product will display Add to cart button via the hook ‘woocommerce_after_shop_loop_item’ your plugin requires.

Such a situation was reached because we display product content elements (rating, add to cart, sku, etc.) according to the options customer enables in Theme Options. If those options are disabled then we don’t output such woocommerce hook in code. ( if you still don’t need to display add to cart button you can simply hide it with few lines CSS code then but fix the main issue you have now )

In case you will not be able to make it from your side, please, provide us correct admin access + ftp access.

Kind Regards,
8theme team

Hello, Tal,

Thank you for your response.

It seems this option has not been released yet. Please provide FTP access.

Kind Regards,
8theme team

Hello, Creativesite,

Private Content.

Kind Regards,
8theme team

Hello, Tal,

You have 2 choices to your opinion:
1/ Disable Sticky message from Theme Options → WooCommerce → Single product builder → Add to cart & Quantity → https://prnt.sc/sE41VuCe6Tjw
OR
2/ You can add next custom CSS to your Theme Options → Theme Custom CSS → Mobile:

.sticky-message-on .content-page .woocommerce-notices-wrapper, .sticky-message-on .content-page .woocommerce-NoticeGroup, .sticky-message-on .content-page .woocommerce-message, .sticky-message-on .content-page .woocommerce-error, .sticky-message-on .content-page .woocommerce-info {
    position: static;
    animation: none;
}

Kind Regards,
8theme team

https://www.8theme.com/topic/price-color-and-size-on-last-viewed-products-section/#post-366131

Hello, Artibdfl,

We added the next custom CSS code:

.et-mobile-panel .autocomplete-suggestions {
    max-height: calc(100vh - var(--mobile-panel-height, 60px) - 40px - 12px - 12px - 70px);
}

please clear cache of the mobile browser and check how it works now.

Kind Regards,
8theme team

Hello, Tal,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Could you please check how it works when Advanced Layout is disabled in Theme Options > WooCommerce > Cart/Checkout Layout?

If this helped, try to disable the next option – https://prnt.sc/y3IDfSKEvLu5

Kind Regards,
8theme team

Hello, @blubein,

We appreciate your prompt response.

We kindly request you to reactivate the theme as previously mentioned. Alternatively, you can manually update using the archives available on this page: https://www.8theme.com/downloads/

Best Regards,
8Theme’s Team.

Hello, Filiphdan,

We appreciate your prompt response.

Please set the next settings https://prnt.sc/AuZAb7mQhdQn https://prnt.sc/tX5wLdOuWSmK

Kind Regards,
8theme team

Hello, @James Lee,

We appreciate your prompt response.

1/ About images on the Shop page, all images of products are visible to us, from desktop and mobile, for example, we added a video into the Private Content area.

2/ About this https://prnt.sc/mKlrvWl7bHIT , Private Content also.

3/ About changing the Front page for the mobile version only, there is no such option, unfortunately. Please post your request here – https://www.8theme.com/taskboard/ , so dev team read it.

4/ Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/ to prevent a mess in this single conversation.

Best Regards,
8Theme’s Team.

Hello, Jerrymain,

Sorry for the delay in answering.

We can’t access your Dashboard, unfortunately – https://prnt.sc/3-xe-XET0SWt Please check.
New IPs in the Private Content area.

Kind Regards,
8theme team

Hello, MAHDAR,

Thank you for your response.

1/ You can create a new menu via Appearance > Menus and select it for Mobile Menu element via Header builder.

2/ There is no option to make the menu like hockerty site, unfortunately.
Please check Mobile menu on our demos – https://xstore.8theme.com/elementor/demos/niche-market02/

3/ If the mega menu was created using a static block it can be displayed correctly for desktop devices only.

4/ We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

Kind Regards,
8theme team

Hello, Stefan,

Thank you for contacting us and for using XStore.

There are some basic styles for such lists from our theme side, try to add the next code in Theme Options > Theme custom CSS:

.content li, .type-product li {
    margin-bottom: unset;
    line-height: unset;
    font-size: unset;
}

We hope this answer is helpful.

Kind Regards,
8theme team