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Half data visible on search page, either search place holder or content gets cut

This topic has 7 replies, 2 voices, and was last updated 8 months ago ago by Rose Tyler

Artibdfl

Participant

August 28, 2023 at 16:36

Hi!

Upon searching a query, either the place holder gets cut or the 1st search result. Kindly check the private area for details.

Please, contact administrator
for this information.

#365927 Copied Theme version: 9.1.12

6 Answers

Rose Tyler

Support staff

August 29, 2023 at 07:19

Hello, Artibdfl,

Thank you for contacting us and for using XStore.

What device and browser do you use?

Kind Regards,
8theme team

#365955 Copied

Artibdfl

Participant

August 29, 2023 at 11:36

Kindly see the private content area for details viewable through the link.

Please contact administrator
for this information.

#366001 Copied

Rose Tyler

Support staff

August 29, 2023 at 13:44

Hello, Artibdfl,

We appreciate your prompt response.

We can’t open your site, unfortunately.
“This site can’t provide a secure connection” – Please check and fix it first.

Kind Regards,
8theme team

#366028 Copied
Rose Tyler

Support staff

August 30, 2023 at 13:53
Hello, Artibdfl,

We added the next custom CSS code:
```
.et-mobile-panel .autocomplete-suggestions {
    max-height: calc(100vh - var(--mobile-panel-height, 60px) - 40px - 12px - 12px - 70px);
}
```
please clear cache of the mobile browser and check how it works now.

Kind Regards,
8theme team
#366130 Copied
Artibdfl

Participant

August 31, 2023 at 10:09

Hi!
This doesn’t solve the issue exactly, in safari upon clicking the search place holder the mobile window zooms in while in the phones it was “okay” before implementing the code gets “cut”. Kindly check the private area for details.

Please contact administrator
for this information.

#366228 Copied

Rose Tyler

Support staff

August 31, 2023 at 14:32

Hello, Artibdfl,

We can suggest next workarounds:
1/ Disable Mobile User-Scalable (Theme Options → General);
2/ remove the search function from the mobile panel and utilize it in the header as an element. However, the zoom feature will still be present as certain phones operate in this manner https://makersaid.com/disable-safari-auto-zoom-on-form/
3/ Use another plugin for search purposes, which can also be added to the mobile header or mobile panel as a static block (more element).

Kind Regards,
8theme team

#366264 Copied
Tagged: content cut issues, fix woocommerce errors, half data visible, search page problems, woocommerce templates, wordpress search issues, wordpress template solutions
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