Hello, Martincarpenter,

We appreciate your prompt response.

1/ We kindly request you to provide the URL of the page containing the video where the issue is visible. Additionally, we would appreciate it if you could provide temporary wp-admin and FTP access. This will allow us to investigate the situation in a more comprehensive manner.

Private Content.

We kindly request your assistance in checking a video on our demo product page: https://xstore.8theme.com/product/product-classic/. Could you please confirm if you are experiencing any issues while viewing this video using your Firefox browser?

2/ “Is it possible to have a different video for each variation of the product?”
“Is it possible to enable video looping/disable controls?”
– Currently, the features you are inquiring about are not available. However, we encourage you to submit your request to our development team at this link: https://www.8theme.com/taskboard/

Kind Regards,
8theme team

Hello, James Lee,

Thank you for contacting us and for using XStore.

We would like to inquire about the functionality when the Storefront theme is activated instead of our own theme. Could you kindly explain how this works?

Kind Regards,
8theme team

Hello, @Yuvi,

We sincerely thank you for reaching out to us. We kindly request you to post your query directly to our technical team on this page – https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

Hello, Digital Humanity,

We appreciate your decision to select XStore as your WooCommerce WordPress theme. We apologize for the delay in our response.

We regret to inform you that your query does not pertain to our theme. We recommend that you direct your question to the WooCommerce support team, as each team is responsible for their respective product ant its functionality.

Should you have any other inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance.

Kind Regards,
8theme team

Hello, Manish,

Thank you for getting in touch with us.

Kindly refer to the documentation for information on WooCommerce settings for images – https://woocommerce.com/document/fixing-blurry-product-images/ https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Kind Regards,
8theme team

Hello, Filiphdan,

We appreciate your prompt response.

Could you provide the file and URL of the site + temporary wp-admin and FTP access?

Best Regards,
8Theme’s Team

Hello, Cherrycoding,

We appreciate your prompt response.

We are pleased to inform you that a translation for the XStore Core plugin has been added. We kindly request you to review and make necessary edits as per your requirements – https://prnt.sc/SkchIaeKsOdL

Kind Regards,
8theme team

Hello, Whiteski,

Thank you for contacting us and for using XStore.

Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/

Kind Regards,
8theme team

Hello, Hawt,

Thank you for contacting us and for using XStore.

As we can see, you added custom CSS code – https://prnt.sc/YkDD5gfbsNxg Do you mean without this custom code the font-family is incorrect and can’t be changed?
Please provide temporary wp-admin access, so we can check your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Theo,

We have corrected the translation of the page cards. For this, we have added the following code to the functions.php of the child theme.

add_filter('woocommerce_product_related_products_heading', function($params){
    return 'Gerelateerde producten';
});

add_filter('et_ajax_cart_text', function($params){
    if (get_bloginfo("language") == 'nl'){
        return 'Winkelwagen';
    }
});

function etheme_get_mini_cart_empty(){
    if (get_bloginfo("language") == 'nl'){
        ?>
             <div class="woocommerce-mini-cart__empty-message empty">
                <p><?php esc_html_e( 'Geen producten in de kar.', 'xstore' ); ?></p>
                <?php if ( wc_get_page_id( 'shop' ) > 0 ) : ?>
                    <a class="btn" href="<?php echo get_permalink(wc_get_page_id('shop')); ?>"><span><?php esc_html_e('Keer terug naar de winkel', 'xstore') ?></span></a>
                <?php endif; ?>
            </div>
        <?php
    } else {
        ?>
             <div class="woocommerce-mini-cart__empty-message empty">
                <p><?php esc_html_e( 'No products in the cart.', 'xstore' ); ?></p>
                <?php if ( wc_get_page_id( 'shop' ) > 0 ) : ?>
                    <a class="btn" href="<?php echo get_permalink(wc_get_page_id('shop')); ?>"><span><?php esc_html_e('Return To Shop', 'xstore') ?></span></a>
                <?php endif; ?>
            </div>
        <?php
    }
}

function etheme_woocommerce_continue_shopping() {
    if ( wc_get_page_id( 'shop' ) > 0 ){
        if (get_bloginfo("language") == 'nl'){
            echo '<a class="return-shop button btn bordered full-width" href="' . get_permalink(wc_get_page_id('shop')) . '">' . esc_html__('Doorgaan met winkelen', 'xstore') . '</a>';
        } else {
            echo '<a class="return-shop button btn bordered full-width" href="' . get_permalink(wc_get_page_id('shop')) . '">' . esc_html__('Continue shopping', 'xstore') . '</a>';
        }
    }
}

if ( ! function_exists( 'etheme_woocommerce_widget_shopping_cart_subtotal' ) ) {
    function etheme_woocommerce_widget_shopping_cart_subtotal() {
        if (get_bloginfo("language") == 'nl'){
            echo '<span class="small-h">' . esc_html__( 'Subtotaal:', 'xstore' ) . '</span> <span class="big-coast">' . WC()->cart->get_cart_subtotal() . '</span>';
        } else {
            echo '<span class="small-h">' . esc_html__( 'Subtotal:', 'xstore' ) . '</span> <span class="big-coast">' . WC()->cart->get_cart_subtotal() . '</span>';
        }
    }
}

add_filter('et_cart-checkout-nav-texts', function($params){
    if (get_bloginfo("language") == 'nl'){
        $params['cart'] = 'Winkelmand';
        $params['order'] = 'Bestelstatus';
        $params['order_received'] = 'Bedankt. Uw bestelling is ontvangen.';
        $params['checkout'] = 'Checkout';
        $params['shipping'] = 'Verzenden';
        $params['payment'] = 'Betaling';
    }

    return $params;
});

We have also rewritten the following files in the child theme.
wp-content/themes/xstore-child/woocommerce/cart/cart-empty.php
wp-content/themes/xstore-child/woocommerce/cart/cart.php
wp-content/themes/xstore-child/woocommerce/cart/proceed-to-checkout-button.php
wp-content/themes/xstore-child/woocommerce/checkout/form-checkout-default.php
wp-content/themes/xstore-child/woocommerce/checkout/form-checkout-multistep.php
wp-content/themes/xstore-child/woocommerce/checkout/form-checkout.php
wp-content/themes/xstore-child/woocommerce/checkout/review-order.php

Kind Regards,
8theme team

Hello, @Stefan,

We appreciate your prompt response.

Please clear the cache and check now – https://prnt.sc/sEVMyjKGJgYL The description is shown via the Tabs element of Single Product Builder.

As we can see, the description of your products was created using Elementor, to edit that content click on https://prnt.sc/L1isPKmmU4Ok or https://prnt.sc/SBuU6un78udR

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Filiphdan,

Thank you for contacting us and for using XStore.

Yes, you can use Header Builder > Header Templates > Export/import. This is the most efficient method.

Kind Regards,
8theme team

Hello,

You’re welcome!

Kind Regards,
8theme team

Hello, @Maitreya Patni,

We appreciate your prompt response.

Could you kindly provide us with the specific details of the device and browser you are currently using? Additionally, have you attempted to clear your browser’s cache? We would also appreciate it if you could try accessing from a different device to see if the issue persists.

In the Private Content area, we provide a screenshot from Samsung mobile, Chrome browser.

Best Regards,
Team 8Theme.

Hello, Jamal,

We appreciate your prompt response.

1/ We’ve checked and the gradient doesn’t come from our theme settings. Even when the Storefront theme is activated on your site, there is a blue gradient.
It can be added by a plugin, custom code, or something else. We can’t say for sure, because it is independent of XStore.

2/ Please check the products on the Home page now. We’ve disabled Ajaxify in the element settings.

Kind Regards,
8theme team