Could you help to solve this?
Tested with all plugin de-active, still same.
Fatal error: Declaration of Kirki_Extended::add_field($config_id, $args) must be compatible with Kirki\Compatibility\Kirki::add_field($config_id, $args = ) in /home/581265.cloudwaysapps.com/uwyjbkbwtf/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/addons/etheme-lazy/kirki-extended.php on line 36Site URL: hidden Theme version: 9.1.13 WooCommerce version: 8.03
We appreciate your recent purchase of our theme and your subsequent contact with our support center.
We would like to inquire if you have any plugins installed on your site. If so, we kindly request you to disable them and attempt to install Core afterward. It appears there may be a conflict with a third-party plugin.
We kindly request you to review the bundle plugin associated with the Xstore theme. You can access it via the following link: https://xstore.helpscoutdocs.com/article/36-included-plugins
Should you have any further queries or concerns, please feel free to contact us. Our support team is always at your disposal.
Thanks for your answer,
Even active only Woocommerce, can’t active Xstore Core.
We appreciate your prompt response.
Please provide temporary wp-admin and FTP access, so we can check the problem more deeply.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Waiting for your reply.
Thanks, Provided at private area.
We appreciate your provision of the login details. Upon accessing your site, we have discovered that the Xstore theme is not currently in use. Kindly refer to the attached image in the private content area for further clarification.
We advise you to install the Xstore theme on a freshly installed WordPress to prevent any potential issues. Following this, you will have the capability to install the Xstore core plugin on your site.
We kindly request you to peruse our theme documentation which provides detailed instructions on how to install the theme and core plugin. You can access this information via the following links:
1. Theme Installation: https://xstore.helpscoutdocs.com/article/12-theme-installation
2. Included Plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins
We trust that this information will be of assistance to you.
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