Hello, Martin,

It looks like a problem with some sort of cache on your site (cache plugin, CDN or server cache). We do not have this problem on our test sites and other customers did not complain about this.

Kind Regards,
8theme team

Hello, Joao,

The problem was caused by an incorrect translation –
https://prnt.sc/06H6-4_yZzYe
https://prnt.sc/0zZ60ma41yiS > https://prnt.sc/2UhfrNOqERmI

Fixed. Please clear cache and check now.

Kind Regards,
8theme team

Hello, Theo,

We are pleased to inform you that your issue has been resolved. The following code has been added to the function.php of the child theme.

function etheme_woocommerce_widget_shopping_cart_proceed_to_checkout() {
    if (get_bloginfo("language") == 'nl'){
        echo '<a href="' . esc_url( wc_get_checkout_url() ) . '" class="button btn-checkout wc-forward">' . esc_html__( 'Afrekenen', 'xstore' ) . '</a>';
    } else {
        echo '<a href="' . esc_url( wc_get_checkout_url() ) . '" class="button btn-checkout wc-forward">' . esc_html__( 'Checkout', 'xstore' ) . '</a>';
    }
}

In addition, we have rewritten the following files in the child theme:
wp-content/themes/xstore-child/woocommerce/checkout/checkout/form-billing.php

We have also made changes to the parent theme file:
wp-content/themes/xstore/framework/woo.php

Please refrain from updating the theme until our next update is released. Installing version 9.1.14 is not recommended as it may cause a fatal error.

Kind Regards,
8theme team

Hello, Joao,

As we can see, you are using PHP 8.2.10 still. Please downgrade it.

Kind Regards,
8theme team

Hello, Anand,

Thank you for contacting us and for using XStore.

Please provide URL of this product – https://prnt.sc/hnHCAYm9k9jR

Kind Regards,
8theme team

Hello, Sam,

We appreciate your prompt response.

Please download the archive by this link – https://we.tl/t-JJXbvt5SAO > https://prnt.sc/PAt8tGuGApBN

Kind Regards,
8theme team

Hello, Joao,

We can’t log in, unfortunately.
Could you please temporarily disable the recaptcha?

Kind Regards,
8theme team

Hello, Atip,

Thank you for contacting us and for using XStore.

Please check now – https://prnt.sc/4FWbSH02P_dt

Kind Regards,
8theme team

Hello, @Lani,

Please try to activate the theme now and let us know the result.

Kind Regards,
8Theme Team

Hello, Manjot,

1/ We can’t log in. Please provide the correct credentials.

2/ Please go to Theme Options > Header Builder > and try to work with elements as shown in our video tutorials.

3/ To edit menus, please go to Appearance > Menus.
Read more – https://www.8theme.com/documentation/xstore/menu-set-up/

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Mkastens,

We appreciate your prompt response.

Please check next screenshots: https://prnt.sc/KNYx9hBVzQjp > https://prnt.sc/Sj8d7lLNmcx- > https://prnt.sc/1euPl7C9j48q
You need to activate the WPBakery Page Builder plugin.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

1/ Firstly, we recommend that you get in touch with your hosting provider and check the problem from the server side.

2/ Secondly, we suggest you test the functionality by activating the Storefront theme instead of our theme. Let us know the result.

Kind Regards,
8theme team

Hello, Qasim,

Thank you for contacting us and for using XStore.

Please note that the child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that activate the child theme > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

Kind Regards,
8theme team

Hello, LMcompany,

Thank you for contacting us and for using XStore.

Please add the next code in Theme Options > Theme custom CSS:

.page-template-maintenance .sticky-site-header {
    display: none;
}

Kind Regards,
8theme team

Hello, Manjot,

Thank you for contacting us and for using XStore.

We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

Do the reset, temporarily disable Jetpack and Elementor Pro plugins, then import the demo 1 time, and contact us. Provide temporary wp-admin access. We will check the situation and help you.

Kind Regards,
8theme team