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Issue with maintenance mode not switching off / no redirect

This topic has 5 replies, 3 voices, and was last updated 2 months ago ago by Andrew Mitchell

Martin

Participant

September 18, 2023 at 11:01

Hello,

I have started using the maintenance mode page and encountered a 2 issues.

1. In case the maintenance is over, I expected a redirect from the maintenance page to for example the homepage on reload? Otherwise the user would not know that the site back online

2. After switching off maintenance, there is a significant delay (15 minutes +) until the site is available again. In incognito mode, however, the site switches to and from maintenance mode immediately.

I tested it with “w3 total cache” and “really simple ssl” on and off, incl. cache purging. No difference from 2.

Deleting cookies does not help. Only after purging the browser history, the site works normal again.

Maintenance page: https://www.pflanzkompass.at/pflegemodus/

Best regards
Martin

Please, contact administrator
for this information.

#367739 Copied Theme version: 5.1.14 WooCommerce version: latest

4 Answers

Rose Tyler

Support staff

September 18, 2023 at 14:45

Hello, Martin,

Thank you for contacting us and for using XStore.

Are you referring to our XStore > Maintenance Mode? Please note that we only provide basic functionality for this feature. If it does not meet your requirements, we recommend using a more advanced plugin.

Should you wish to enhance the current functionality, we kindly request you to submit your proposal to our development team at the following link: https://www.8theme.com/taskboard/

We apologize for any inconvenience caused and appreciate your understanding.

Kind Regards,
8theme team

#367756 Copied

Martin

Participant

September 19, 2023 at 07:26

Hello,

yes, I am referring to the xstrore Maintenance Mode.

Of course, I understand your point. I can implement a back-to-home button for now.

The switching behavior, however, is a problem. The maintenance mode should switch off immediately. Could you please look into it?

Thank you very much
Best regards
Martin

#367833 Copied

Rose Tyler

Support staff

September 19, 2023 at 15:45

Hello, Martin,

It looks like a problem with some sort of cache on your site (cache plugin, CDN or server cache). We do not have this problem on our test sites and other customers did not complain about this.

Kind Regards,
8theme team

#367901 Copied

Andrew Mitchell

Support staff

March 5, 2024 at 12:36

Dear Martin,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#385686 Copied
Tagged: fix woocommerce maintenance mode, woocommerce maintenance mode issue, woocommerce no redirect error, wordpress themes maintenance problem, wordpress woocommerce maintenance solution
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Issue with maintenance mode not switching off / no redirect

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