Hello, Mirko,

Thank you for reaching out to us with your concern.

We kindly request you to activate the “Hide out of stock items from the catalog” option. You can find this option by navigating to WooCommerce > Settings > Products > Inventory.

Kind Regards,
8theme team

Hello, Nicolo,

We appreciate your prompt response.

Please add the next code in Theme Options > Theme custom CSS > Global:

span.woocommerce-Price-currencySymbol:first-child {
    margin-right: 3px;
}

Kind Regards,
8theme team

Hello, Tran Jobs,

Please clear cache and check now.

Kind Regards,
8theme team

Hello, Hempednyc,

We are writing to inform you of an issue caused by a conflict between certain plugins and our swatches, specifically in the following section: https://prnt.sc/sIk1ArbPWE6O. This conflict triggers an infinite loop of calls to our swatches, leading to system overload.

The same bug is also present on the frontend when attempting to select a variation within this block. Currently, the most effective solution is to disable the display of swatches on the shop page. The default WC theme – Storefront does not exhibit this issue as it does not display variations on the shop page.

To disable the swatches, please navigate to the following settings within your website’s admin panel:
1. Go to Theme Options.
2. Select WooCommerce.
3. Click on Shop Elements.
4. Choose Variation swatches.
5. Set the Position to “Disable”.

Kind Regards,
8theme team

Hello, AshleyW,

Please use this code also:

.wc_payment_method:not(.payment_method_woocommerce_payments) iframe {
    background: #fff;
}

Kind Regards,
8theme team

Hello, Lani,

Thank you for reaching out to us with your request. We would be happy to assist you with any layout concerns you may have.

Private Content

Kind Regards,
8theme team

Hello, CodedP,

Take your time and let us know the results of the testing.

Kind Regards,
8theme team

Hello, Bachlr,

Thank you for reaching out to us with your concern. We apologize for the inconvenience you are experiencing with the installation of the XStore plugin.

To resolve this, we recommend the following steps: https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/

If the problem persists after following these steps, please provide us with temporary access credentials to your website (preferably via the Private Content area), so we can investigate the issue further and assist you in resolving it.

We are committed to ensuring that our products function seamlessly, and we will do our utmost to help you get the XStore plugin up and running on your website.

Best Regards,
8Theme’s Team

Hello, PAC,

You’re welcome!

Kind Regards,
8theme team

https://www.8theme.com/topic/sales-booster-progress-bar-no-space-between-currency-and-amount-estimate/#post-373189

Hello,

You’re welcome!

Kind Regards,
8theme team

Hello, @jimmy,

We appreciate your prompt response.

About your https://wordpress-1095720-3837730.cloudwaysapps.com/checkout/ : before https://imgbb.com/kMtb9Fx , after – https://prnt.sc/CmYe51HzAz0u
We’ve changed the custom code: https://prnt.sc/z8w7-T1KgH3f

Kind Regards,
8theme team

Hello, Tran Jobs,

Please submit new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Do not post altogether to prevent a mess in this conversation.

1/ Please provide FTP access also, so we can check the problem with FAKE SALE POPUP more deeply.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

2/ https://prnt.sc/eNi5muHlJ4B7 – Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/
– Reduce initial server response time – contact your hosting provider, because it is server-side;
– Eliminate render-blocking resources and Reduce unused CSS – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/ ;
– Reduce unused JavaScript – https://web.dev/unused-javascript/?utm_source=lighthouse&utm_medium=lr (disable unrequired plugins).

Note that our support does not include a personal optimization service, so we are able to provide main tips only.

Kind Regards,
8theme team

Hello, Ahmed Emad,

Thank you for your swift response to our previous communication.

We advise that you reach out to the customer support team for the WP Rocket plugin for further assistance. Occasionally, toggling the cache plugin off and then on again can rectify issues that have been stored in the cache. Additionally, it may be necessary to adjust certain settings within the WP Rocket plugin. The plugin’s support team is well-equipped to provide you with the necessary guidance and support.

Please note that our demo environments utilize the WP Rocket plugin and we have not encountered the issues you mentioned.

Kind Regards,
8theme team

Hello, Paivi,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Feel free to reply to this message with your queries, and we will do our best to provide you with timely and effective solutions.

Kind Regards,
8theme team