Hello,

Thank you for reaching out to us with your concern regarding the cart total calculation on your website.

Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your inquiries.

1/

.single-product .product-content .price {
    font-size: 20px;
    font-weight: 900;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

2/ Do you want to show the Buy Now button for the mobile sticky panel? In this case, add the next code in child-theme/functions.php:
add_filter('etheme_sticky_add_to_cart_buy_now_hide_mobile', '__return_false');

Best Regards,
8Theme’s Team

Hello, filmguerilla,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Patrickjanko,

Please check the screenshot in the private content area.

1/ We recommend that you disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

2/ Do you have this problem when another theme is activated, for example – Storefront?

Best Regards,
8Theme’s Team

Hello, Patrickjanko,

We’ve checked your site as not login user and see the next https://prnt.sc/LYNSETMUTg6Y Please give us a chance to see the same as on your screenshots.

Your issue can be caused by a 3rd party plugin on your site. Please check it.

Check how it works without these checkboxes selected – https://prnt.sc/56cQ2WZmSuiV

Best Regards,
8Theme’s Team

Hello, jockercs,

Thank you for getting in touch with us.

1/Have you connected with your hosting provider? https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

2/ Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello,

Private Content

Best Regards,
8Theme’s Team

Hello, Nicolo,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We’ve checked your site (link in the Private Content area) from mobile (Chrome browser) and the mentioned links work fine.

Do you have this problem on a particular page only? In what exactly browser?
Please try to test from different devices.

Best Regards,
8Theme’s Team

Dear @bhamra,

We appreciate your prompt response.

Please provide FTP access and we will check the problem more deeply.
Or you can disable the quantity discount and find an additional plugin for this.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

Please update the theme and plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Best Regards,
8Theme’s Team

Hello, Boutazzout,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, FIT,

Thank you for getting in touch with us.

Cart/Checkout Layout > Footer > enter your own content and the default one will be replaced.
In case you want to have the same footer content for all pages, activate the Use Default Footer option.

Kind Regards,
8theme team

Hello, Peter,

Thank you for contacting us and for using XStore.

1/ Please update the theme and plugins, then Sync the translation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If this doesn’t help, please provide us with FTP access, and we will check the issue more deeply.

2/ Theme Options > Header builder > delete Nesletter element https://prnt.sc/-tcb49_GLO5w

3/ We suggest that you go to Theme Options > Mobile panel > delete all default elements and add new ones from scratch.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

Here is the answer to your issue – https://prnt.sc/wAlu7UB0tgpM
Please go to XStore Builders > Header builder via Elementor https://prnt.sc/FXcCghut_REg > edit conditions https://prnt.sc/-VYqxLIVHkBl > click here https://prnt.sc/nLduqTjnm6JF to remove and save. After that, settings from Header Builder in Theme Options will work fine.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team