Hello, @SOFIANE,

We appreciate your prompt response.

Here is a video from your site – https://gyazo.com/e7f23aff2093aff3d7cf9f96288a13fa All works fine, please clear cache to be able to see it in your browser.

Kind Regards,
8theme team

Hello, Alzain,

Thank you for reaching out to us with your queries.

Regarding your questions about various plugins, to better understand the differences and their mechanisms, we recommend reading the descriptions provided by the authors of the plugins. Please note that we are not the authors of these plugins.
The MailChimp plugin is included with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and you can review its description here: https://www.mc4wp.com/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=plugins-page

Best Regards,
8Theme’s Team

Hello, Allen,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, Nicolo,

Should you require further investigation on your site, kindly provide us with FTP access. Upon receipt, we will ensure that the matter is escalated to a specialist for detailed attention.

Best Regards,
8Theme’s Team

Hello, Martin,

We hope this message finds you well. We have reviewed the screenshot you provided and determined that the settings displayed are associated with the WooCommerce plugin, rather than our theme. We kindly suggest contacting the support team of the WooCommerce plugin for further assistance https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello, ThomasRa,

You are using Products Archive Builder via Elementor, which means you need to add an Archive description element there – https://prnt.sc/wPctVbsrlnJf > https://prnt.sc/icEb7U84C36b

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Mitch,

Thank you for reaching out to us with your queries.

We’ve disabled the Header Builder in Customizer and Header Builder via Elementor works fine now – https://prnt.sc/-smR1eWgmt68

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, @baibao,

As we can see, you are using the WPML plugin, this plugin is used to create multilanguage sites. XStore is fully compatible with this plugin, read more https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/

https://www.8theme.com/topic/x-store-header-search-form-placeholder-translation-wpml/#post-342631 Another solution can be using Multiple headers: Header Builder > Multiple headers > create a custom header and in conditions set it for all pages of a particular language and change texts in settings for that header.

Kind Regards,
8theme team

Hello, Peter,

Thank you for reaching out to us.

Appearance > Widgets > Cart area.

Best Regards,
8Theme’s Team

Hello, Allen,

Thank you for reaching out to us with your query.

Could you please provide us with the URL of the page where you are experiencing issues with setting the desired width? Additionally, we would appreciate temporary wp-admin access to review your settings and assist you further.

Thank you for your patience and cooperation.

Best Regards,
8Theme’s Team

Hello,

https://prnt.sc/kR7yCc_dHqM4
While you are a member, you get access to all products and updates (Royal, WooPress, Legenda, Classico, Blanco..). We are constantly improving our products and making sure they are compatible with the latest version of WooCommerce & WordPress.
XStore is not included in this subscription package.

Best Regards,
8Theme’s Team

Hello, SK,

We are pleased to inform you that our new demonstrations will incorporate the use of containers.

Elementor has thoughtfully introduced a feature that allows for the conversion of sections to the new flexbox container with just one click. You can easily access this option by navigating to the section settings in the Elementor Panel. Here is a direct link to the Convert button: https://prnt.sc/7gxSk7YuThms . Upon clicking this button, a copy of the container containing widgets will be automatically created underneath the section.
Furthermore, similar settings are available in the Page Settings, which facilitate the conversion of all sections on the page to Elementor Flexbox Containers.

We hope this update enhances your experience and streamlines your workflow. Should you have any questions or require further assistance, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello, Laurens,

We appreciate your prompt response.

Could you please provide us with the password for accessing the frontend of your site? Here is the link for your reference: https://prnt.sc/3knmHPMU047I.

We appreciate your cooperation.

Best Regards,
8Theme’s Team

Hello, Smalameri,

Thank you for reaching out to us with your query.

We regret to inform you that we are currently unable to log in. Could you please verify the credentials provided and furnish us with a more detailed description of your request?

We appreciate your cooperation.

Best Regards,
8Theme’s Team

Hello, Mohammad,

We appreciate your prompt response.

We’ve added the header for you.

WooCommerce > Status > Logs > show errors from the Pro Elements plugin, please check and contact the plugin support to get further assistance.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team