Ajax error while enabling pro elements and elementor plugin

This topic has 2 replies, 2 voices, and was last updated 3 weeks ago ago by Rose Tyler

  • Avatar: jaswinders
    jaswinders
    Participant
    May 29, 2024 at 13:29

    When we enable single product builder via Elementor while the Pro Elements plugin is active, we are unable access the Elementor builder. It is showing admin ajax error and type error- frontend.min.js?ver=3.21.8:2 Uncaught TypeError: e.O is not a function
    This is in elementor plugin assets/js folder.
    You can check this product page.
    https://www.webarro.me/boozitaly/product/nest-hanging-lamp/
    Please help fix this issue.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2024 at 14:24

    Hello, jaswinders,

    Thank you for contacting us with your concern.

    We kindly request that you navigate to WooCommerce > Status > Logs > fatal errors file to check the relevant details. Should you encounter any memory issues, please reach out to your hosting provider for further assistance.

    Best Regards,
    8Theme’s Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.