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Item Sold Fake Indicator not showing on single product page

This topic has 10 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

nigel

Participant

May 29, 2024 at 12:29

Item Sold Fake Indicator only shows on product categories not on the single product page.
Fake live viewing shows on product page ok.
Using minimal-electronics template
many thanks

#397148 Copied Theme version: 9.3.10

9 Answers

Rose Tyler

Support staff

May 29, 2024 at 12:55

Hello, Nigel,

Thank you for reaching out to us with your concerns.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#397157 Copied

nigel

Participant

May 29, 2024 at 13:44

details sent, thanks

Please contact administrator
for this information.

#397164 Copied

Rose Tyler

Support staff

May 29, 2024 at 13:52

Hello,

We appreciate your prompt response.

Please update the theme and plugins https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

Best Regards,
8Theme’s Team

#397166 Copied

nigel

Participant

May 29, 2024 at 14:03

All up to date, but still not showing on single product page.

#397170 Copied

Rose Tyler

Support staff

May 29, 2024 at 15:43

Hello,

It appears there may have been a misunderstanding. Could you please provide us with a few screenshots to help us better understand your request?

Best Regards,
8Theme’s Team

#397186 Copied

nigel

Participant

May 29, 2024 at 16:00

The fake sales do not show on single product page, it shows on category page. I would like it to show on single product pages as per image from your demo.
The other 2 images show it working on category page but nothing on single product.
thanks

Files is visible for topic creator and
support staff only.

#397193 Copied

nigel

Participant

May 30, 2024 at 05:23

images attached

Files is visible for topic creator and
support staff only.

#397232 Copied

Rose Tyler

Support staff

May 30, 2024 at 08:16

Hello,

We appreciate your prompt response.

XStore Builders > Single product via Elementor > edit template > add element and edit settings – https://prnt.sc/uAY1UtCbmg1k

Best Regards,
8Theme’s Team

#397265 Copied

Andrew Mitchell

Support staff

May 30, 2024 at 13:35

Dear nigel,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#397342 Copied
Tagged: fix wordpress woocommerce product error, improve woocommerce fake indicator display, resolve woocommerce item sold issue, woocommerce fake indicator fix, woocommerce single product page error, wordpress templates fake indicator solution, wordpress woocommerce product page solution
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The issue related to '‘Item Sold Fake Indicator not showing on single product page’' has been successfully resolved, and the topic is now closed for further responses

Item Sold Fake Indicator not showing on single product page

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