Item Sold Fake Indicator not showing on single product page

This topic has 10 replies, 3 voices, and was last updated 2 weeks, 1 days ago ago by Andrew Mitchell

  • Avatar: nigel
    nigel
    Participant
    May 29, 2024 at 12:29

    Item Sold Fake Indicator only shows on product categories not on the single product page.
    Fake live viewing shows on product page ok.
    Using minimal-electronics template
    many thanks

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2024 at 12:55

    Hello, Nigel,

    Thank you for reaching out to us with your concerns.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: nigel
    nigel
    Participant
    May 29, 2024 at 13:44

    details sent, thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2024 at 13:52

    Hello,

    We appreciate your prompt response.

    Please update the theme and plugins https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

    Best Regards,
    8Theme’s Team

    Avatar: nigel
    nigel
    Participant
    May 29, 2024 at 14:03

    All up to date, but still not showing on single product page.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2024 at 15:43

    Hello,

    It appears there may have been a misunderstanding. Could you please provide us with a few screenshots to help us better understand your request?

    Best Regards,
    8Theme’s Team

    Avatar: nigel
    nigel
    Participant
    May 29, 2024 at 16:00

    The fake sales do not show on single product page, it shows on category page. I would like it to show on single product pages as per image from your demo.
    The other 2 images show it working on category page but nothing on single product.
    thanks

    Files is visible for topic creator and
    support staff only.
    Avatar: nigel
    nigel
    Participant
    May 30, 2024 at 05:23

    images attached

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2024 at 08:16

    Hello,

    We appreciate your prompt response.

    XStore Builders > Single product via Elementor > edit template > add element and edit settings – https://prnt.sc/uAY1UtCbmg1k

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 30, 2024 at 13:35

    Dear nigel,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘Item Sold Fake Indicator not showing on single product page’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.