Footer Links not working in mobile devices and tablets

This topic has 10 replies, 3 voices, and was last updated 2 weeks, 1 days ago ago by Luca Rossi

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    May 29, 2024 at 12:31

    Once you apply any changes or fixes let me know about those too

    please test and record and let me know

    also why do i need to type theme version

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    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2024 at 15:42

    Hello,

    Thank you for reaching out to us.

    We’ve checked your site (link in the Private Content area) from mobile (Chrome browser) and the mentioned links work fine.

    Do you have this problem on a particular page only? In what exactly browser?
    Please try to test from different devices.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    May 29, 2024 at 15:44

    Have issues in safari use it on real device not on desktop browser

    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2024 at 04:13

    Hi @Aulakh, Sam,

    We’ve purged the GStore Cache and now the links are working fine:

    https://prnt.sc/BFPU98c2QYLq

    Could you please clear your browser caches and check again?

    Thank you!

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    May 30, 2024 at 04:14

    Please tell me what the issue was so i know hwo to take care of it

    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2024 at 04:25

    Hi @Aulakh, Sam,

    It was the cache issue.

    Don’t forget to clear your caches after update the website.

    Best Regards,
    8Theme’s Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    May 30, 2024 at 04:26

    You cleared it using inbuilt xstore cache ? can you suggest something that will go along well with airlift it really brought speed to 90+ in google speed test

    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2024 at 05:03

    Hi @Aulakh, Sam,

    We’re talking about this caching system: https://prnt.sc/eAfpS-wotEZM

    Best Regards,
    8Theme’s Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    May 30, 2024 at 05:06

    Got it thanks is cloudfront better than cloudflare r2? Which do u recommend for offloading media ?

    Avatar: Justin
    Luca Rossi
    Support staff
    May 30, 2024 at 05:13

    Hi @Aulakh, Sam,

    We didn’t test both cloudfront and cloudflare yet.

    But you can take a look at WP-Rocket: https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

    Best Regards,
    8Theme’s Team

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