Hello,
Sorry for the delay.
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello,
Please check changelog on ThemeForest http://prntscr.com/f7zgl7
It will be fixed in a new theme update.
Regards,
Rose Tyler.
Hello,
To create menu go to Appearance > Menus. Fixed menu is based on main menu.
Regards,
Rose Tyler.
Hello,
Please update the theme to the latest version.
Could you please provide link to the problem page?
Regards,
Rose Tyler.
Hello,
Go to Theme Options > General > Show loader icon until site loading > Off.
Regards,
Rose Tyler.
Hello,
Sorry for the long delay.
Please make full backup of the site, DB and theme options and we’ll update theme for you.
You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Try to use [share] shortcode to Header custom HTML block https://www.8theme.com/demo/docs/royal/#!/7_royal_shortcodes
You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product”).
For example, for facebook link you need change the following code
<a href="http://www.facebook.com/sharer.php?u='.$permalink.'" class="'.$tooltip_class.'" title="'.__('Facebook', ET_DOMAIN).'" target="_blank">
with your link
<a href="here is your link" class="'.$tooltip_class.'" title="'.__('Facebook', ET_DOMAIN).'" target="_blank">
Also we recommended to make all changes in the Child Theme.
https://www.8theme.com/demo/docs/royal/index.html#!/2_child_theme
https://codex.wordpress.org/Child_Themes
Regards,
Rose Tyler.
Hello,
Sorry for the delay. Unfortunately, there is no automatic slide option.
Regards,
Rose Tyler.
Hello,
Please check the site now. Very likely changes are related to the new woocommerce version.
I’ve updated /framework/shortcodes.php file, so check your featured products.
You can delete Product Images/Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Product Image settings. Use hard crop if you want to crop images. Then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/
Read more about image size -https://docs.woocommerce.com/document/fixing-blurry-product-images/
Please note that we recommend to make changes in a child theme to prevent of losing modifications after theme update. Otherwise, you need to save changed file and reupload it after update.
Regards,
Rose Tyler.
Hello,
Updated. Please check.
Regards,
Rose Tyler.
Hello,
You can change the text in your translation files. Find .po file in wp-content/themes/royal/languages directory https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
Regards,
Rose Tyler.
Hello,
I’ve added this code http://prntscr.com/f70vo4. Please check banners now.
Regards,
Rose Tyler.
Hello,
I sent your report to our developers.
Thank you for the notice.
Regards,
Rose Tyler.
Hello,
The error “Error 403 – Forbidden” is related to server configuration, you need ask your host about it. Also check .htaccess file of the site as some rules written in there may cause that error.
Regards,
Rose Tyler.
Hello, @evatis,
Please check email.
Also update theme to latest version https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section)
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/4_one_page
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Oh I see, please use this code:
@media only screen and (max-device-width: 480px) {
.mfp-bg, .mfp-wrap {
display:none;
}
}
Regards,
Rose Tyler.
Hello,
Try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check your issues.
We can’t guarantee full compatibility of 3rd-party plugins with the theme.
Regards,
Rose Tyler.
Hello, @Rawi,
Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Regards,
Rose Tyler.
Hello,
Please check your FTP accesses.
Regards,
Rose Tyler.
Hello,
This problem is related to Woocommerce – intuit payments gateway – V2.0.1 plugin, not to our theme.
Please contact their support and discuss this.
Regards,
Rose Tyler.
Hello,
Please use this code:
.woocommerce-page form .form-row-wide {
width: 100%;
display: inline-block;
}
.select2-container--default .select2-selection--single{
border-radius: 0;
border-color: #E2E2E2 ;
height: 34px;
}
.select2-container--default .select2-selection--single .select2-selection__rendered{
line-height: 32px;
}
.edit-link {
display: inline-block;
width: 100%;
}
Regards,
Rose Tyler.
Hello,
I’ve checked https://your_site/product-category/handbags/ page and didn’t see the problem http://prnt.sc/f6zvln
Regards,
Rose Tyler.
Hello,
Please check it now with our theme and with Storefront theme – official WC theme.
Regards,
Rose Tyler.
Hello,
Please update theme to new version – 3.0.0.1 (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
1. I’ve added widget http://prntscr.com/f6ymtx and this code http://prntscr.com/f6yn0o
2. Please update the theme to 3.0.0.1 version, it is available on ThemeForest.
Regards,
Rose Tyler.