Register page not showing up - by Cr3atorf1lm

This topic has 10 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 1, 2017 at 22:22

    Hi there,
    the option of register is not showing up after the latest update
    any idea?
    Thanx

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 09:12

    Hello,

    Please update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with WC 3.0.4 http://prnt.sc/f3la7m.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/

    Regards,
    Rose Tyler.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 4, 2017 at 18:23

    Hi there,
    I started the process of updating it, but a new issue has been raised.
    I still see the 2 previous versions of the theme
    2.8 and 2.9.2
    And when update the new version, the old versions are not removed. Also the problem with the register page is not fixed.
    any idea?
    Thanx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2017 at 13:04

    Hello,

    Sorry for the delay.
    I’ve checked your site http://prntscr.com/f5eop8
    It strange, but I can’t change theme on your site to check issue, so please go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.

    Regards,
    Rose Tyler.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 8, 2017 at 18:58

    Hi Rose
    I tried it, and it worked for the storefront theme…
    I sithced back to woopress and still have the same issues
    1. register page does not appear
    2. the older version of the woopress theme cannot be deleted (2.8)

    Any other idea?
    Thanx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2017 at 11:39

    Hello,

    Please provide FTP accesses in Private Content area.

    Regards,
    Rose Tyler.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 11, 2017 at 13:08

    Hi
    I have submitted the details in the private message

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 12, 2017 at 14:22

    Hello,

    Please check your FTP accesses.

    Regards,
    Rose Tyler.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 15, 2017 at 07:10

    Hi sorry, i have sent you the right ones in the private message..
    please check
    Best Regards

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:52

    Hello,

    I’ve checked registration with the default theme and saw the similar problem.
    Very likely it is caused by cache on your site.
    At first, you need to solve this problem and achieve properly work with Storefront.

    Regards,
    Rose Tyler.

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