Forum Replies Created

Viewing 30 posts - 64,861 through 64,890 (of 68,230 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 08:07

    Hello,

    Oh I see, please add this code in Theme Optons > Custom css:

    .st-content .sidebar-position-right carousel-area .product .show-quickly, .carousel-area .product .yith-wcwl-add-button a{
    font-size: 11px;
    }

    Clear browser cache and check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 07:26

    Hello,

    Try to rename 3-rd party plugins via FTP.
    If it does not help, provide FTP credentials in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 07:18

    Hello, @dmakwana,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 07:16

    Hello,

    You’re welcome!
    I’m glad that you sorted out.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 07:06

    Hello,

    I’m glad that you sorted out.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2017 at 07:05

    Hello,

    I can’t suggest you any fix because I also can’t recreate the problem. But we have not such issue on our test site, so very likely the problem is caused by 3rd-party plugin or by some custom changes.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 15:52

    Hello,

    Sorry for the delay.
    It is strange that you can’t download latest version.
    I’ve sent the archive to your email. Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 15:38

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:59

    Hello,

    I don’t see the problem with cart popup on your site in chrome.
    Try to add and delete products, please use Gyazo GIF to provide me your result.
    Check cart popup on our demo https://8theme.com/demo/legenda/.
    Are you using the latest browsers versions?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:51

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:31

    Hello,

    Fixed. Please check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:20

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:18

    Hello,

    It was the problem in older theme version. You need to delete images use FTP.
    You won’t have such problem with new images.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:11

    Hello,

    I’ve changed sizes http://prntscr.com/f825d9. Clear cache and check your product images.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 14:05

    Hello,

    Check now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:52

    Hello,

    I’ve checked registration with the default theme and saw the similar problem.
    Very likely it is caused by cache on your site.
    At first, you need to solve this problem and achieve properly work with Storefront.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:33

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
    If you mean this plugin https://woocommerce.com/products/sage-pay-form/, contact their support.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:21

    Hello,

    Please update WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:13

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:10

    Hello,

    Please check your topic.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 13:04

    Hello,

    As I see, you made changes in index.php file. So, to achieve what you want you need to customize it more detail, for example, http://prntscr.com/f819fb
    We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 12:35

    Hello,

    Please use PHP 5.6 or 7.0 because the current themes version isn’t fully compatible with 7.0.13.
    After change PHP version, try to update the theme.

    If it doesn’t help, make full backup of the site, DB and theme options, inform us and we’ll update theme for you.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 12:15

    Hello, @Rawi,

    Could you please provide wp-admin and FTP access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 12:10

    Hello,

    Sorry for the delay.
    I will check. Please wait.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 11:58

    Hello,

    You’re welcome!
    Unfortunately, there is no such option to shown popup only on a home page.
    Sorry for inconveniences.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 11:56

    Hello, @frenosdeaire,

    Did you read our documentation? https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 11:53

    Hello, @Rodrigo,

    Sorry for the delay.
    1. Yes. You can go to Loco Translate > Themes > WooPress – 8theme WordPress theme http://prntscr.com/f80h7s
    2. Now all right.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 11:46

    Hello,

    Is your problem solved https://gyazo.com/af0ff479242b486f25820fb079f6bd22?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 11:42

    Hello,

    1. You need to keep theme translation files (woopress-es_ES.po and woopress-es_ES.mo) in /wp-content/languages/themes/ folder.
    2. Check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 11:28

    Hello,

    Go to Appearance > Widgets > Left / Right Side top bar area and add Text widget there.

    Regards,
    Rose Tyler.

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    Viewing 64,890 results - 64,861 through 64,890 (of 68,230 total)
Viewing 30 posts - 64,861 through 64,890 (of 68,230 total)
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