Forum Replies Created

Viewing 30 posts - 57,391 through 57,420 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:37

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:36

    Hello,

    Please add this code in Custom css:

    .menu .nav-sublist-dropdown ul > li > a {
        font-family: Armata;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:33

    Hello,

    Next and Previous products are shown by order in DB (id).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:28

    Hello,

    4. Please describe the problem in more details. Maybe provide a screenshot for better understanding
    5. I do not see the problem, for example, http://prntscr.com/iot7up > http://prntscr.com/iot7xi
    Also, you can create a static block using VC and add this into an appropriate widget area http://prntscr.com/iot8dz
    https://www.w3schools.com/tags/tag_a.asp
    8. Sorry, but customizations are not covered under our Support Policy.
    If you need help with additional customization contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:18

    Hello,

    Unfortunately, we do not have German translation files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:17

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Please make sure that all required plugins are up-to-date – https://www.8theme.com/download-plugins/
    Also, provide temporary wp-admin access in Private Content, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:13

    Hello,

    Yes, it is recommended to use compatible versions of theme and woocommerce, so you need to update theme to latest version.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
    Do not forget to update all required plugins https://www.8theme.com/download-plugins/ (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins); to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).
    Also, from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to make changes in your child theme functions.php file and add one line http://prntscr.com/ikbhbt
    wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' );
    after that create an empty dynamic.css file in child theme directory.

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 09:10

    Hello,

    Please let me know a path to theme folder on FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:52

    Hello,

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:48

    Hello,

    I do not see problems, please describe in details how can we recreate both issues.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:43

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:43

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:40

    Hello,

    Please add this code in custom css:

    .short-description ul li {
        list-style: disc;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:37

    Hello,

    Please provide us with your website URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:33

    Hello,

    You’re welcome!
    Try to disable all 3-rd party plugins and then check single product page, if the problem won’t be solved, provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:23

    Hello,

    Please create an empty dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them. (From the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to create the dynamic.css file.)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:21

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:19

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:17

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:16

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:15

    Hello,

    Please add this code in Custom css:

    .content-article p {
        line-height: 25px;
        font-weight: 400;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:13

    Hello,

    Please provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 08:11

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 17:03

    I do not see that the image was changed https://prnt.sc/io4uz3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 17:01

    Please check now https://prnt.sc/io4tjk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 16:52

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 16:52

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 16:51

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 16:50

    Hello, @donaceli

    Such option doesn’t exist, but you can achive this via some additional customization. You can overwrite etheme_page_heading function (xstore/framework/template-elements.php) via child theme functions.php file https://prnt.sc/io4izz > https://prnt.sc/io4lhu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 16:32

    Please provide link to such product.

    Regards

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    Viewing 57,420 results - 57,391 through 57,420 (of 68,223 total)
Viewing 30 posts - 57,391 through 57,420 (of 68,223 total)
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