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Viewing 30 posts - 57,361 through 57,390 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 14:03

    9. Give 777 root on really-simple-captcha folder (wp-content/themes/royal/framework/inc) and for all files and folders in it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:58

    Hello,

    We do not have specific coupons functionality in our theme, so I would recommend you to contact woocommerce plugin support about this.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:55

    Hello,

    .header-type-3 .cart-summ {
        margin-top: 3px;
    }
    .top-links .logout-link::before, .top-links .my-account-link::before, .top-links .login-link::before, .top-bar .wishlist-link span{
        display:none;
    }
    .top-links .logout-link a, .top-links .my-account-link a, .top-links .login-link a{
        font-size:0 !important;
        color: transparent;
    }
    .top-links .logout-link a:hover, .top-links .my-account-link a:hover, .top-links .login-link a:hover{
        color: transparent;
    }
    .top-links .logout-link a:before, .top-links .my-account-link a:before, .top-links .login-link a:before{
        font-size: 14px;
        line-height: 10px;
        font-family: "arrows";
        margin-right: 8px;
        color: #8e8e8e;
        position: relative;
        top: 1px;
    }
    .top-links .logout-link a:before, .top-links .login-link a:before {
         content: "\e61c";
    }
    .top-links .my-account-link a:before {
        content: "\e61b";
    }
    .my-account-link:hover .submenu-dropdown {
        right: 10px;
    }
    .my-account-link:hover .submenu-dropdown:after {
        left: 35px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:44

    Hello,

    This is wp-admin access, but we need FTP access (FTP hostname, FTP username, FTP password). Ask your hosting provider support to create FTP account to your site files and give us the credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:38

    Hello,

    1. Please add this code in Custom css:

    .single-product .product-information .menu-social-icons a[title="whatsapp"] {
        display: block;
    }

    2. Did you try this element https://prnt.sc/iovox8 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:23

    Hello,

    You need to set the value into “Username or hashtag” field without @ > https://prnt.sc/iovj3z

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:18

    Add this code in Theme Options > Styling > Custo css > Custom css for mobile:

    .single-product .swipers-couple-wrapper:hover .swiper-custom-right, 
    .single-product .et_post-slider:hover .swiper-custom-right, 
    .single-product .swipers-couple-wrapper:hover .swiper-custom-left, 
    .single-product .et_post-slider:hover .swiper-custom-left {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:16

    Hello,

    Looks like not all theme files were uploaded. Please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:11

    Hello @tonimeisel,

    Wp-admin credentials are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 13:05

    Hello,

    1. “Filter Products by Attribute” widget is a WC widget. All woocommerce widgets work only on shop and categories pages.
    2. Have you sorted out? http://prntscr.com/iovcgl
    3. Customize > Woocommerce > Product Catalog > Shop page display

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 12:52

    Please read this article https://codex.wordpress.org/Debugging_in_WordPress

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 12:51

    Hello,

    4. Please provide page URL so we can take a closer look.
    9. I do not see the problem http://prntscr.com/iov73n Could you please provide a screenshot for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 12:42

    You need to enable WP debug mode to find out what error appears on your site, it will point you in the right direction what you need to fix.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 12:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:58

    Hello,

    We’ve sent products.php file to your registration email, you need to replace the file in xstore/framework/shortcodes folder

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:54

    Hello,

    Make sure that you set correct settings for the plugin according to theme documentation –
    https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:53

    Hello,

    Go to Appearance > Widgets if you have in Footer area a static block – simply edit it using VC, if there a tag widget – change it to image widget.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:48

    Hello,

    You may find files here – https://www.8theme.com/download-plugins/ (Revolution Slider default examples – v.5.x/v.4.x).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:38

    Hello,

    1. This is default WC widget, you can check this text with Storefront (default woocommerce theme).
    2. Please see screenshot – http://prntscr.com/ioufpy (default woocommerce theme activated).
    Change this text you can via WC translation files.
    3. This also relates to woocommerce, so it would be better to contact the plugin author.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:24

    Hello,

    You need to update theme and Core plugin to latest versions https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    also, make sure that all required plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    If problems won’t be solved, please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:18

    Hello,

    You use latest woocommerce plugin version but version of classico theme is out of date (1.7.1, the latest one – 2.1) https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade
    Don’t forget to create backup of your files and database before starting update process!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 11:13

    This looks like an effect of cache, so clear all cache (browser, plugin, server) and check one more time. Also, check permissions of your user.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:52
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:50

    1. Change this code http://prntscr.com/iotxta to https://prnt.sc/ioty0e
    2. You’re welcome!
    3. http://prntscr.com/iotzis > please check “test tabs” page on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:39

    Hello,

    I’ve checked your site and I do not see the problem. Please describe in details steps to recreate the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:34

    Please check images gallery now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:28

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:27

    Hello,

    Theme Options > Typography > Navigation

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2018 at 10:22

    Please see screenshot https://prnt.sc/iotqwr

    Regards

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    Viewing 57,390 results - 57,361 through 57,390 (of 68,227 total)
Viewing 30 posts - 57,361 through 57,390 (of 68,227 total)
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