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Viewing 30 posts - 57,421 through 57,450 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 10:20

    Hello,

    8Theme Options > E-commerce > Single Product Page > Slider direction > Vertical.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 10:16

    1.

    .adsw-attribute-option .meta-item-text.active {
        background-color: rgb(212, 212, 212);
        color: black;
    }

    2. Appearance > Widgets > Right side top bar area
    3. This is possible only for desktop on hover http://prntscr.com/inz002
    4. There is no such option.
    But you can try to create Footer for mobile static block and add it in Appearance > Widgets + hide this block on all devices except mobile using custom css code and hide another footer content on mobile only. Into this block add FAQ elements.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:34

    It was a strange issue, that was solved once I regenerated .pot file using Poedit plugin. As a rule, the synchronization solved problems with translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:28

    Hello,

    1. Do you create footer as a static block? If your footer created via static block you can use elements of VC and Massive Addons plugins (Visual Composer > Role Manager > Post Types > Custom > choose all the post types you want to use VC for). Please see examples of elements that can be useful for you – http://massive.mpcthemes.net/icon-list/ http://massive.mpcthemes.net/icon-column/ http://massive.mpcthemes.net/connected-icon-column/
    2. If you have both themes (Xstore and Xstore child) and child theme activated on your site, this is correct.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:18

    Hello,

    Please see screenshots – https://prnt.sc/inye55 https://prnt.sc/inyei5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:17

    Hello @jonathon.prevost

    I do not see the problem on your site http://prntscr.com/inyeal Is it solved? If not, please create a new topic and provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:15

    Hello,

    Wp-admin credentials are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:08

    Hello,

    You can simply add this code in Custom css:

    .single-product .tabs .tab-description h2:first-of-type {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 09:07

    Hello,

    You’re welcome!
    3.

    .st-menu {
        background-color: red;
    }
    .mobile-nav-heading.close-mobile-nav {
        background-color:  black;
    }

    6.

    .fixed-header-area .header-logo {
        margin-left:  0;
        float:  none;
        left:  auto;
        transform:  none;
        text-align:  center;
    }
    .fixed-header-area .header-logo img {
        margin-left:  0;
        float:  none;
    }
    .fixed-header-area #st-trigger-effects {
        left: 15px;
    }

    7. Please describe the problem in more details.
    8. Header structure you can edit in php files. 18 header type = /royal/headers/header-structure-2.php file.
    We recommend you to make changes in a child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:53

    Hello,

    I am glad that the problem was solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:49

    Hello,

    1. Please provide temporary wp-admin and FTP access in Private content, so we could check the problem more deeply.
    2. Sorry, but we can’t advise you concerning Gravity Forms plugin as this is a third-party plugin and wasn’t used with our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:44

    Hello,

    You can add this code in custom css:

    .btn.product_type_variable {
        color: white;
        background-color: green;
        border-color: green;
        border-radius: 4px 4px 4px 4px !important;
    }

    https://prnt.sc/iny1fd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:41

    Hello,

    Go to Theme Options > Import/Export.
    If you don’t want to import all of our dummy content or just need separate pages from our demo, also if you can’t use one click import according to server settings Import of .XML files is your way. We included all the demo versions to XML files folder of theme package. There you’ll be able to see .xml files, Revolution slider archives, essential grid .json files. WooPress Theme Options can also be imported by copying the text file and pasting the its content into the Import from file field on the Import/Export tab in 8Theme Options.
    Also, please read our documentation https://www.8theme.com/demo/docs/woopress/#!/demo_data_installation
    https://www.8theme.com/demo/docs/woopress/#!/slideshow

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:37

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:36

    Great. Feel free to ask if you have any other questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:35

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:35

    Hello,

    Please see these screenshots – http://prntscr.com/inxx19 > http://prntscr.com/inxx7q For this product you set “Default Form Values” – M, M variation has a different image as the main image for the product.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:22

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:19

    Hello,

    Make sure that you set correct settings for the plugin according to theme documentation –
    https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:18

    Hello,

    Make sure that you set correct settings for the plugin according to theme documentation –
    https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:17

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2018 at 08:15

    Hello,

    Firstly, you need to update Core plugin to the latest version (Appearance > Install plugins)
    also, make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    If the problem won’t be solved after this, provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 17:07

    I’ve regenerated .pot file. Please try to translate now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 16:52

    You’re welcome!
    It was a bug with [8THEME] Products element. The fix also will be included in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 16:40

    Hello @Rodrigo,

    2. You need to update theme to the latest version (4.1.1).
    3.

    .filter-wrap .woocommerce-ordering select {
        padding-right: 30px;
    }

    4. I do not have this problem on my test site. Please check the situation with the parent theme and try to disable all 3-rd party plugins. In case you are sure the problem relates to our theme and even after theme update it won’t be solved, just let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 16:25

    Hello,

    We are planning to release a new theme update within a week.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 16:22

    Hello,

    These strings should be available in xstore translation. Likely you simply need to synchronize translation files. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
    If the problem won’t be solved even after synchronization, just let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 16:15

    Hello,

    1. Please add this code in Theme Options > Custom css:

    .header-type-18 .tbs, .header-type-18 .navbar-right {
        width: 20%;
    }
    .header-type-18 .header-logo{
        width: auto;
    }
    .header-type-18 .header-logo img {
        max-width: 450px;
    }

    2. Theme Options > Custom css > Custom css for mobile:

    .header-type-18 .header-logo img {
        margin-left: 0;
    }

    3.

    .mobile-nav-heading {
        color:  white;
    }
    .mobile-nav .menu >li.current-menu-item >a {
        color: red;
    }
    .et-mobile-menu li a {
        color:  white;
    }

    4. You can edit our default form only in the file https://www.8theme.com/demo/docs/royal/#!/5_contacts_page
    Or you can create your custom contact form using “Contact Form 7” plugin.
    5. Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 15:57

    Hello,

    Sorry for the delay.
    1. I do not see the problem. Is it solved?
    2. Please add this code in Theme Options > Styling > Custom css:

    .header-smart-responsive .header-standard .menu-inner .header-search, .header-smart-responsive .header-center3 .menu-inner .header-search {
        position: static;
        float: right;
        margin-top: 0.47em;
        transform: none;
    }

    3. It’s related to scripts of the visual composer. When the page is loading the row is not full with so image is in the container then script makes it the full width and image become full width. You can enable preloader to hide site while page loading is in progress.
    4. Please provide FTP access in Private Content.
    5. Is this solved? If not, please provide link to page where the problem remains.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 15:53

    This is wp-admin access, but we need FTP access (FTP hostname, FTP username, FTP password). Ask your hosting provider support to create FTP account to your site files and give us the credentials.

    Regards

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    Viewing 57,450 results - 57,421 through 57,450 (of 68,187 total)
Viewing 30 posts - 57,421 through 57,450 (of 68,187 total)
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