Hello,

You use Woocommerce plugin 3.3.3 version but theme version is 3.4, likely you face compatibility issues. I would recommend to update theme to latest version http://prntscr.com/iv6hk2 here you can find the changelog https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Please follow our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Also, from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.

Regards

You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

Hello,

Please submit topics here – https://www.8theme.com/forums/royal-wordpress-support-forum/
To change the content of footer check Appearance > Widgets > Footer
Also, credentials from the previous topic don’t work, so I can’t check your footer settings closer.

Regards

Hello @janesupport,

Please check email.

Regards

Ok 🙂 Have a nice day.

Regards

Unfortunately, this can be done only via parent theme.

Regards

You’re welcome!

Regards

Hello,

Theme Options > Footer > Show footer demo blocks > Off. Go to edit the Home page and check Page Layout > Use custom footer for this page > Default.

Regards

Hello @ben,

Please check now.
Your problem relates to CDN and database caching, so contact CDN support or your hosting provider.
Unfortunately, without FTP access, we can’t correctly enable debug mode.

Regards

You’re welcome!
If you love Royal and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

Hello,

Theme Options > Products Page Layout > Sidebar position for responsive layout > Bottom.

Regards

Hello,

You use a lot of different plugins, try to disable all 3-rd party plugins > clear cache and check site one more time. If the problem won’t be solved, please provide FTP access also.

Regards

Hello,

Please use this custom css:

.rtl .shopping-cart-widget .widget_shopping_cart_content ul li {
    text-align:  right;
}
.rtl .shopping-cart-widget .widget_shopping_cart_content ul li .delete-btn {
    right: auto !important;
    left:  0;
}
.rtl .shopping-cart-widget .widget_shopping_cart_content ul li .media .product-image {
    float: right !important;
    margin-right:  0;
    margin-left:  10px;
}
.rtl .shopping-cart-widget .widget_shopping_cart_content ul li .media .media-body {
    float:  right;
}
.rtl .product_list_widget a {
    text-align:  right;
}
.rtl .shopping-cart-widget .widget_shopping_cart_content .totals span {
    float:  left !important;
}
.rtl .shopping-cart-widget .widget_shopping_cart_content .totals p {
    float:  right !important;
    margin-right:  0;
    margin-left:  5px;
}

Regards

Please also provide your purchase code for the royal in Private Content.

Regards

Hello,

Please provide us with your website URL.

Regards