Dear 8Theme,
We’ve just purchased the Royal Theme, however we cannot seem to be able to install the theme to WP. Is there are specific method in doing this. We have downloaded the ZIP file and trying to add the them but it just will not open.
Could you please advise.
Kind Regards, Su.
Hello,
Please check requirements for Royal – http://prntscr.com/iuddk5 Read more about installation in the documentation – http://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Let us know if you need any further assistance.
Regards
Hi Rose,
Is it possible to help us install this please.
I have put the credentials into the PC for you.
This is what I’m getting http://prntscr.com/iuehtp after 4 attempts.
Hope this is ok.
Kind Regards, Su.
Hello,
Please provide us with your website URL.
Regards
Please also provide your purchase code for the royal in Private Content.
Regards
Hello,
I’ve uploaded theme archive via Appearance > Themes > Add New http://prntscr.com/iuu1cv
also installed a child theme and base demo content. You can install required demo version in Theme Options > Import/Export.
Also, do not forget to read theme documentation and watch video tutorials https://www.8theme.com/videos/
Regards
You’re welcome!
Regards
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Purchase code | Expiration date |
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adb2cf8c-15ed-4d7a-a406-790658a81a6c | 03 Dec 2019 |