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Instagram doesn't work - by Milou Soeters

This topic has 14 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler

Milou Soeters

Participant

March 2, 2018 at 16:32

Hi there!

I’d like to add an instagram view on my homepage but it doesn’t work.
It says ‘Instagram did not return a 200’ as you can see over here.

https://dev.moodzdesign.nl/wp-content/uploads/2018/03/01.jpg

How can I solve this problem?

Thanks!

Milou

#186995 Copied

13 Answers

Olga Barlow

Support staff

March 2, 2018 at 17:24

Hello,

Provide me screenshot of your Instagram element settings.

Regards

#187005 Copied

Milou Soeters

Participant

March 2, 2018 at 17:47

Thanks for the quick response.
Here a screenshot of the settings.

https://dev.moodzdesign.nl/wp-content/uploads/2018/03/02.jpg

Regards

#187007 Copied

Olga Barlow

Support staff

March 2, 2018 at 19:03

Hello,

Problem is caused by incorrect username http://prntscr.com/ilz19a

Regards

#187017 Copied

Milou Soeters

Participant

March 2, 2018 at 19:31

Hello,

Thanks! That didn’t work before, now I does:)

2. Is there a way to get the IG pictures over the full width of de site? I mean the same as a footer for example.

Regards

#187024 Copied

Olga Barlow

Support staff

March 2, 2018 at 20:12

Hello,

1) Great.
2) Yes, edit row settings where you placed the Instagram element and choose Stretch Row and content http://prntscr.com/im0058

Regards

#187029 Copied

Milou Soeters

Participant

March 15, 2018 at 20:31

Hi there!

Again it says ‘Instagram did not return a 200’ although I didn’t change the settings.
Can you tell me why it says that thing and how I can change it?

Thanks in advance!

#188388 Copied

Rose Tyler

Support staff

March 16, 2018 at 09:42

Hello,

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in xstore/framework/widgets/ folder via FTP.
If the problem won’t be solved, please provide temporary wp-admin access in Private Content.

Regards

#188434 Copied

Milou Soeters

Participant

March 20, 2018 at 19:02

Hello,

The problem is solved for now. Thanks!

Regards

#188798 Copied

Rose Tyler

Support staff

March 21, 2018 at 08:03

Hello,

You’re welcome!

Regards

#188817 Copied

Milou Soeters

Participant

March 21, 2018 at 20:51

Hello,

Sorry, Right now it didn’t work again.

Regards Milou

#188932 Copied

Rose Tyler

Support staff

March 22, 2018 at 08:12

Hello,

I do not see the problem https://prnt.sc/iunui8

Regards

#188947 Copied

Milou Soeters

Participant

March 22, 2018 at 18:56

Hello,

I see this right now http://prntscr.com/iuxu4a

Regards

#189039 Copied

Rose Tyler

Support staff

March 23, 2018 at 08:19

Hello,

Please clear cache and check one more time.

Regards

#189064 Copied
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