Hello,

Please check if this issue persists only with our theme or with default Woocommerce theme (Storefront) too.

Regards

Hello,

Thanks for the topic.
You can use some additional plugin or, for example, add contact form (created by Contact Form 7 plugin) in Custom tab via Theme Options or settings of product.

Regards

Hello,

1. Please provide screenshot for better understanding.
You can use such screenshot maker as Lightshot.
2. Please read this – https://wordpress.org/support/topic/woocommerce-category-issue-uncategorized/
3. You can add this code in custom.css file of parent theme or in style.css of child theme:

@media (max-width: 992px) {
   .fixed-header-area .fixed-header .logo-with-menu {
       margin-left: 16%;
   }
}

4. I would recommend you to contact woocommerce support.
To set this menu http://prntscr.com/jyyj75 go to Appearance > Menus > create a new menu + http://prntscr.com/jyyjj5
5.

.woocommerce-account .woocommerce-MyAccount-navigation-link--downloads {
  display: none;
}

Regards

Hello,

Sorry for the delay due to the weekends.
As a rule, we recommend our clients to have latest versions of theme and plugins. Also, the staging site is useful for many reasons (you may use 1 license for the 1 dev domain and 1 live domain).
Also, I’ve checked your site one more time in different browsers and the cart is not empty after adding a product. Please check it from your side and let me know if the problem is solved.

Regards

Hello,

Sorry for the delay due to the weekends.
You can use such screenshot maker as Lightshot and provide links of screenshots.
Do you mean this form http://prntscr.com/jyy708 ? You can disable Screets Live Chat plugin, or set correct settings – https://medium.com/screets

Regards

Hello,

Sorry for the delay due to the weekends.
Please try to disable all 3rd-party plugins. If this won’t help, provide us with temporary wp-admin access in the Private Content area, so we can take a closer look.

Regards

Hello,

Theme Options > General > Mobile Header Settings > Mobile header text color.

Regards

Hello,

Thanks for the reply.
Have a nice day.

Regards

Hello,

Sorry for the delay due to the weekends.
I am glad that you sorted out.

Regards

Hello,

Sorry for the delay due to the weekends.
I am glad that you sorted out.

Thanks for using our theme.
Let us know if you need any assistance.

Regards

Hello,

Sorry for the delay due to the weekends.
Please provide me some screenshots of the problem.
Thanks in advance.

Regards

Hello,

We’ve sent the new version of the plugin to your registration email. Please follow our documentation and update it via FTP https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hello,

I’ve disabled WooZone plugin. Please check single product page now.
If you plan to use the plugin, provide us with temporary FTP access in the Private Content area.

Regards

If your custom css code was added in style.css file of child theme you won’t lose them. If the custom code was added in custom.css file of the parent theme, create a backup of files.
Also, you may create a staging site (the full copy of live site). There you will be able to do all required updates. Make sure that everything is ok and only after that update everything on the production site.

Regards

Hello,

Unfortunately, we do not have the ready solution.
I will create a report for this problem and forward this to our developers for a review. I can’t say whether this will be fixed, but I will be sure to bring it to our developers attention for you.

Regards