Forum Replies Created

Viewing 30 posts - 54,181 through 54,210 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 10:14

    Hello,

    The credentials to wp-admin panel are incorrect.
    I do not see the problem with image changing – https://gyazo.com/863ae9cc8132d2e6e427615861753fc7 Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:56

    Hello,

    The code works http://prntscr.com/jzvc13 Do not forget to clear cache before checking.
    Please set 5px http://prntscr.com/jzvcis > clear cache and check or check from another computer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:51

    Hello @lsane,

    You’re welcome.
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:48

    Hello,

    We use placeholders for the posts/products/projects and you can easily replace them by your own images.
    Go to Products and delete or edit demo products appropriate to your needs http://prntscr.com/jzv5cm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:38

    Hello,

    Sorry for the delay.
    2. Please change the previous code to:

    .page-wrapper, .title span, .page-wrapper .container, .woocommerce-form .input-text  {
        background:  white;
    }
    .title span, #customer_login h2, .woocommerce-LostPassword a, .woocommerce-MyAccount-navigation a, .woocommerce-MyAccount-content a, strong {
        color:  black;
    }

    Also https://www.spall.es/en/register
    http://prntscr.com/jzv14g

    #wp_signup_form input {
        background-color:  white;
    }
    .title:before {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:19

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:18

    This http://prntscr.com/jzut2i relates to http://prntscr.com/jzutb9
    For products was added this notice http://prntscr.com/jzutmg like with default Woocommerce theme – Storefront http://prntscr.com/jzuu35

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:10

    Hello,

    Some mobile devices do not allow video backgrounds to run and this behavior is independent of the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 09:01

    Hello,

    Same here – http://prntscr.com/jzum80 What exactly should be changed?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:57

    Hello,

    Please describe the desired result in more details. I do not see any problem with comments – http://prntscr.com/jzukdl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:52

    Thanks for the reply.
    Please check if you have content in Mobile sidebar area (Appearance > Widgets).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:48

    Hello,

    Please try this custom css code:

    .archive.woocommerce-page .content-page {
        width: 80%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:43

    Hello,

    1. Please change settings of this element https://prnt.sc/jzu6u5 and delete this custom css code http://prntscr.com/jzubdy
    2. Change this code https://prnt.sc/jzua5a to:

    .nav-sublist-dropdown:before {
        height: 35px;
        top: -35px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:25

    Hello,

    Please go to Theme Options > E-commerce > Single Product Page > Number of slides per view > 4.
    Try to update theme via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:12

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:09

    Hello,

    js files do not work from the child theme. Please send us with your etheme.js and etheme.min.js files from js folder of the parent theme – https://www.8theme.com/contact-us/ We will do required changes there and you will be able to replace these files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:37

    Hello,

    Please provide screenshot of the problem and temporary wp-admin access in the Private Content area.
    We have not tested officially this plugin with our theme so I can not provide you with a solid response about compatibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:34

    Hello,

    Please disable “Smart menu” in Theme Options > General > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:32

    Hello,

    You can download “XStore XML files v 4.24” here https://www.8theme.com/download-plugins/, find options.json of Tea version and import it via Theme Options. Or let me know what exactly is not like on the demo, I will be able to provide you screenshots of demo settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:28

    Hello,

    Please provide me your site URL and screenshot.
    You can use such screenshot maker as Lightshot.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:24

    Hello @lsane,

    We provide import of products examples with placeholders, so you need to upload own products and images.
    Please read WC documentation https://docs.woocommerce.com/document/managing-products/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:19

    Hello,

    To be able to edit files and fix the problem we need FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:15

    Hello,

    Single product page inherit styles from Shop, so go to Shop page > [8theme] Layout options > Breadcrumbs Style.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:12

    Hello,

    Thanks for the topic.
    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access in the Private Content area http://prntscr.com/jztfo1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:09

    Hello,

    1. Please make sure that you use latest versions of Woocommerce and XStore Core plugin.
    Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
    If the problem still persists then provide me temporary Dashboard and FTP access to your site and we’ll check what could be the reason for the problem. 
    2. “Select options” button for variable products. To change this text you can use translation files or code in functions.php of child theme:

    add_filter( 'woocommerce_product_add_to_cart_text', function( $text ) {
    	global $product;
    	if ( $product->is_type( 'variable' ) ) {
    		$text = $product->is_purchasable() ? __( 'Custom options text', 'woocommerce' ) : __( 'Read more', 'woocommerce' );
    	}
    	return $text;
    }, 10 );

    3. It would be better to contact the plugin autor. Let us know how this works with default WC theme (Storefront) and we will try to make it the same way with our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:00

    Hello,

    1. Theme Options > E-commerce > Shop > Enable “Out of stock” icon > Off
    2. Please add this code in Theme Options > Styling > Custom css:

    .header-logo, .navbar-header.show-in-header {
        text-align: center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 16:29

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 15:37

    Hello,

    Looks like the problem is caused by WooZone – WooCommerce Amazon Affiliates plugin. If you plan to use the plugin, provide us with temporary FTP access we will try to fix the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 15:04

    Hello,

    Add this code in Custom css for page:
    1.

    .page-wrapper, .title span, .page-wrapper .container  {
        background:  white;
    }
    .title span {
        color:  black;
    }

    2.

    .page-wrapper, .title span, .page-wrapper .container, .woocommerce-form .input-text  {
        background:  white;
    }
    .title span, #customer_login h2, .woocommerce-LostPassword a {
        color:  black;
    }
    

    3.

    .page-wrapper, .title span, .page-wrapper .container, #contact-form input, #contact-form textarea   {
        background:  white;
    }
    .title span, h3, strong, h6, a {
        color:  black;
    }

    Regards

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    Viewing 54,210 results - 54,181 through 54,210 (of 68,231 total)
Viewing 30 posts - 54,181 through 54,210 (of 68,231 total)
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