Hello,

Please note that 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. Read more – https://themeforest.net/licenses/standard
If you want to use our theme for more than 1 project you need to buy the individual license (on ThemeForest) for every project.
Have a good day too.

Regards

Hello,

You have set the low rating on ThemeForest. It is not fair to rate the product because of undeclared RTL support.
We want to draw your attention to our new theme – XStore https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546 – that has RTL support https://www.8theme.com/demo/xstore/translation/ar/ and offer the refund for royal.
If you purchase the XStore, please, submit refund request for the Royal theme https://themeforest.net/refund_requests/new then reply back here and provide me XStore purchase code in private content area. We’ll check it and confirm Royal refund request. Be fast, at this moment Xstore cost 49$.

Regards

Hello,

Please, make sure you have checked all the server requirements before the installation – http://prntscr.com/jzfgyv https://www.8theme.com/demo/docs/royal/
Try to enable WP_debug mode and check the errors that you get. Very likely some fatal errors appear. Then you’ll be able to understand what option should be changed to avoid this issue.

Regards

You’re welcome!

Regards

Hello,

table.bundled_products .bundled_product_summary:not(.has_qty_input) td.bundled_item_qty_col .quantity {
    display:  none;
}

Regards

Hello,

After purchasing the theme you got 6 months of support.
Feel free to ask if you have any other questions.

Regards

You’re welcome!

Regards

Hello,

I’ve activated the theme for you. Please check.

Regards

Hello,

We’ve sent latest theme version to email you provided.
If you will face any problem with activation, please, let us know and provide temporary wp-admin and FTP access in the Private Content area. We will do our best to help you.
Also, could you, please, send me the text of your letter to Envato?
Thanks in advance.

Regards

You’re welcome!

Regards

Hello,

Please read our documentation – https://www.8theme.com/documentation/docs/portfolio-page/
Post Grid element relates to WPBakery Page Builder plugin, so I would recommend you to read documentation of the plugin, also check this video tutorial about Grid builder https://wpbakery.com/video-academy/grid-builder/

Regards

Hello,

Please provide us with FTP access and link to topic or chat where is described the additional customization.

Regards

Hello,

Unfortunately, I am not able to see your Dashboard using access you provided.
Go to Appearance > Install plugins > install and activate “Infinite scroll” plugin then go to Plugins > click on Settings of the plugin https://prnt.sc/jz0q9g

Regards

Hello,

Sorry for the delay due to the weekends.
1. Please provide us with full (admin) access to the Dashboard so we will be able to check your settings.
2. To change the permalinks go to Settings > Permalinks > http://prntscr.com/eru863
Use translation file to change Projects to something else in breadcrumbs, for example, http://prntscr.com/eruc2k

Regards

Hello,

Thanks for the reply.
Please provide your email address in the Private Content area. We will send the archive one more time.
If the problem persists even with different themes, it is independent of theme situation. I would recommend you to contact WordPress support or your hosting provider.

Regards