Hello, @davie9x

We check your website and don’t see the problem http://prntscr.com/l04hk1. Please, clear your browser cache and check again.

Regards.

Hello, @attilio

You have updated Cor plugin but did not update theme. It caused the problem. We have updated your theme to 5.0.2. Check site now.

Regards

Hello,

Please provide screenshot for better understanding.

Regards

Hello @luxeweddingshop,

1) You’re welcome!
2) http://prntscr.com/kztui4 Please clear cache and check one more time.
3) Please check now http://prntscr.com/kztw1u

Regards

Hello,

Please go to Theme Options > change any option and save theme option > change the option back and save one more time. Then clear cache and check Shop page.
Let me know the result.

Regards

Hello,

Please check our new organic demo – https://xstore.8theme.com/demos/organic/
Import of demo content will change all your theme configuration, menu etc.
What exactly is messed? Please describe the problem in more details.
Also, watch this video tutorial to be able to edit content of widgets – https://www.youtube.com/watch?v=4SfPPuwPCVI&index=13&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&t=21s

Regards

Hello,

As I see, you updated Core plugin but theme version is old on your site.
Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password) to your site then follow our video tutorial and update theme via FTP https://www.youtube.com/watch?v=I7wPeHEPb6E&index=3&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&t=14s

Regards

Hello,

You’re welcome!
Feel free to ask if you have any other questions.

Regards

Hello,

Please provide us with temporary wp-admin and FTP access.
Make sure you have checked all the server requirements – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards

Hello @attilio,

Please upload the latest theme version (5.0.2) and the latest version of Core plugin (1.1.2) via FTP
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hello,

I can’t log in. Please check wp-admin access on more time, please.
Thanks in advance.

Regards

Hello,

Please change this code in Theme Options > Custom css > Global custom css
http://prntscr.com/kzpnkn
to

.sticky-footer{
  position: fixed;
  bottom: 0px;
  width: 100%;
  left: 0px;
}

Regards

Hello,

Please provide me screenshot where the bg image needs to be removed + your site URL and temporary wp-admin access.
Also, do not forget to optimize image – https://tinypng.com/

Regards

Hello,

1-2. Did you try to update the main menu from the admin panel?
3. Do you use any cache plugin? If so then please clear it and update theme options.
4. No prices are shown http://prntscr.com/kzo6hi, category page – http://prntscr.com/kzo6n9
5. Single product banner http://prntscr.com/kzo8k4 can be thicker if you change paddings for breadcrumbs in theme options – http://prntscr.com/kzo918. http://prntscr.com/kzo78d – 1. It is original title and it can be replaced with Product information text by enabling this option http://prntscr.com/kzo80u, 2. This is text from your product description – edit the description if you want to remove it or change.
6. You have errors in console https://prnt.sc/kzoafw Try to disable all 3d-party plugins and check again.

Regards

Hello,

Please provide us with temporary wp-admin and FTP access.

Regards