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Topic: Problem after updating the theme - by Aryanna_p

Aryanna_p

Participant

September 26, 2018 8:19 am

Hello support! I upgraded the theme to 5.0. Now I cant’ se the menu in the shop page.
https://prnt.sc/kytlma
Thank you for the support
Site URL: hidden
Theme version: 5.0

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Rose Tyler

Support staff

September 26, 2018 8:36 am

Hello,

Please provide us with temporary wp-admin and FTP access so we can take a closer look.

Regards

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Aryanna_p

Participant

September 26, 2018 8:40 am

hello here the credential in private content. Actually the menù disappeared everywere.
Site URL: hidden
Theme version: 5.0

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

September 26, 2018 8:48 am

I’ve updated Core plugin.
Please check now.

Regards

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Aryanna_p

Participant

September 26, 2018 9:02 am

Thnak you very much

#199972 copied to clipboard

Rose Tyler

Support staff

September 26, 2018 9:10 am

You’re welcome!

Regards

#199973 copied to clipboard

Aryanna_p

Participant

September 27, 2018 6:55 pm

Hello support , after updating i can’t see the social icon anymore, and the stars on the “single product page”
https://prnt.sc/kzhwn5

and also thi strange green line on my shop page (see the attched image) any suggest?
https://prnt.sc/kzhxa4

Thank you
Site URL: hidden
Theme version: 5.0

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Olga Barlow

Support staff

September 27, 2018 8:58 pm

Hello,

There are no problems with the icons http://prntscr.com/kzje5j or categories widget. It’s your browser cache. Clear it https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en

Regards

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Aryanna_p

Participant

September 28, 2018 8:21 am

Thank you you’re right. Have a good day.

#200124 copied to clipboard

Rose Tyler

Support staff

September 28, 2018 8:23 am

You’re welcome!
Wish you the same.

Regards

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