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Update Issue (Fatal Error) ETheme_Recent_Posts_Widget

This topic has 8 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

jmpbusiness

Participant

September 27, 2018 at 03:41

I’m getting the following message after using Debug true to check problem…I updated the X-store theme today.

Fatal error: Cannot declare class ETheme_Recent_Posts_Widget, because the name is already in use in /home/corhorizonte1/public_html/coleccion/wp-content/themes/xstore/framework/widgets/recent-posts.php on line 167

Please tell me what to do as this is a running business and needs this website running ASAP.

Please, contact administrator
for this information.

#200022 Copied

7 Answers

Rose Tyler

Support staff

September 27, 2018 at 07:22

Hello,

Is your problem solved?
If not, provide us with FTP access also.

Regards

#200027 Copied

attilio

Participant

September 28, 2018 at 10:17

I have the same problem i give you my ftp access.

Please, contact administrator
for this information.

#200141 Copied WooCommerce version: Xstore

Rose Tyler

Support staff

September 28, 2018 at 10:23

Hello @attilio,

Please upload the latest theme version (5.0.2) and the latest version of Core plugin (1.1.2) via FTP
https://xstore.helpscoutdocs.com/article/63-theme-update
https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#200142 Copied

attilio

Participant

September 28, 2018 at 10:55

I can’t access to my admin backend…i can’t install plug-in. Please help me

#200145 Copied

Rose Tyler

Support staff

September 28, 2018 at 12:25

Hello @attilio,

You need to upload theme and plugin via FTP.
Please check FTP access (FTP hostname, FTP username, FTP password). I can’t connect.

Regards

#200153 Copied

attilio

Participant

September 29, 2018 at 09:10

Retry

Please, contact administrator
for this information.

#200201 Copied

Rose Tyler

Support staff

September 29, 2018 at 11:57

Hello, @attilio

You have updated Cor plugin but did not update theme. It caused the problem. We have updated your theme to 5.0.2. Check site now.

Regards

#200204 Copied
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