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Topic: Update Issue (Fatal Error) ETheme_Recent_Posts_Widget

Tagged: fatal error

jmpbusiness

Participant

September 27, 2018 3:41 am

I’m getting the following message after using Debug true to check problem…I updated the X-store theme today.

Fatal error: Cannot declare class ETheme_Recent_Posts_Widget, because the name is already in use in /home/corhorizonte1/public_html/coleccion/wp-content/themes/xstore/framework/widgets/recent-posts.php on line 167

Please tell me what to do as this is a running business and needs this website running ASAP.
Site URL: hidden

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Rose Tyler

Support staff

September 27, 2018 7:22 am

Hello,

Is your problem solved?
If not, provide us with FTP access also.

Regards

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attilio

Participant

September 28, 2018 10:17 am

I have the same problem i give you my ftp access.
Site URL: hidden
WooCommerce version: Xstore

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Rose Tyler

Support staff

September 28, 2018 10:23 am

Hello @attilio,

Please upload the latest theme version (5.0.2) and the latest version of Core plugin (1.1.2) via FTP
https://xstore.helpscoutdocs.com/article/63-theme-update
https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

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attilio

Participant

September 28, 2018 10:55 am

I can’t access to my admin backend…i can’t install plug-in. Please help me

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Rose Tyler

Support staff

September 28, 2018 12:25 pm

Hello @attilio,

You need to upload theme and plugin via FTP.
Please check FTP access (FTP hostname, FTP username, FTP password). I can’t connect.

Regards

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attilio

Participant

September 29, 2018 9:10 am

Retry

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Rose Tyler

Support staff

September 29, 2018 11:57 am

Hello, @attilio

You have updated Cor plugin but did not update theme. It caused the problem. We have updated your theme to 5.0.2. Check site now.

Regards

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