Mobile menu not working - by Branden.sheehy

This topic has 6 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

  • Avatar: Branden.sheehy
    Branden.sheehy
    Participant
    September 28, 2018 at 14:06

    Mobile menus is not working on iphone6 plus. I have checked by using other phones who have never been on my website and still causes it. Works fine on other mobile phones that are not the plus.

    No it is not the cache as you mentioned in the email as again I have used multiple phones and cleared it multiple times.

    When I click on the first menus it brings the second menus to the right just like it would for a desktop but there is no room.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2018 at 15:04

    Hello,

    Please provide screenshot for better understanding.

    Regards

    Avatar: Branden.sheehy
    Branden.sheehy
    Participant
    September 30, 2018 at 00:34



    Here are three images. As you can see the second menu ends up too far to the right and you cant read anything.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 1, 2018 at 07:54

    Hello,

    Please add this code in Theme Options > Custom css > Global custom css as emporary solution:

    .mobile-menu-wrapper .menu .sub-menu {
        left: 0;
    }

    you will be able to delete this code after next theme update.
    Do not forget to clear cache before checking result.

    Regards

    Avatar: Branden.sheehy
    Branden.sheehy
    Participant
    October 1, 2018 at 18:14

    Thank you for the quick response and quick solution. This has fixed the problem.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 1, 2018 at 19:19

    Great. We are glad that problem was solved.

    Regards

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