Hello,

If you have the problem only with child theme, it means some changes in files of child theme causes the problem. Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

Hello,

XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles. If you check the updated demo https://xstore.8theme.com/ you’ll see that we made some update of the theme styles (line heights, paddings, font-sizes, input backgrounds, product title text-transform etc). That’s why these updates also appeared at your site.
Please go to Theme Options > Single Product Page > Page Layout > Move product name in breadcrumbs.
Feel free to ask if you have any other questions.

Regards

Hello,

Please add this code in style.css file of your child theme:

@media (max-width: 480px) {
    .slide-item .product .star-rating, .products-grid .product .star-rating, .products-page-cats {
        display:  block;
    }
    .single-product #reviews .comment_container {
        border: none;
    }
    .single-product .comment_container .description {
        margin-top: 10px;
    }
    .single-product .comment_container .adsw-gallery {
        padding-left: 0px;
    }
}

Regards

Hello @bimax,

Do you have this problem with parent theme? Have you tried to activate default WC theme – Storefront?
Please try to disable all 3rd party plugins.
We are theme support and we are able to help you only with issues related strictly to our theme.

Regards

Hello,

By default, there is no possibility to add custom font in Theme Options, this request additional customization (additional customization in source code is out of our support scope).
You may use css code in Theme Options > Styling > Custom css or style.css file of child theme, for example:

@font-face {
 font-family: "Open Sans";
 src: url("/fonts/OpenSans-Regular-webfont.woff2") format("woff2"),
        url("/fonts/OpenSans-Regular-webfont.woff") format("woff");
}

set own path to font
and then you will be able to aply the font for elements via custom css code.

Menu font size you can change via Theme Options > Typography > Page > Main Navigation.

Regards

Hello,

1) Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
2) Please add this code in Theme Options > Custom css > Global Custom CSS:

.mobile-nav .menu>li>a, .mobile-nav li>ul>li a, .mobile-nav .links li a, .mobile-nav-heading, .mobile-nav .textwidget a {
    color:  white;
}
.mobile-nav .fa-user:before {
    color:  white;
}

Regards

Hello,

Please check your settings one more time http://prntscr.com/l1jhya

Regards

Hello,

You’re welcome!
Theme Options > E-commerce > Promo Popup.

Regards

Hello,

Please provide us with temporary wp-admin access.

Regards

Hello,

Please check now.

Regards

Hello,

.quick-view-popup .images .main-image-slider ul.slides .zoom-link, 
.single-product-page .images .main-image-slider ul.slides .zoom-link {
    bottom: 0;
    left: 0;
    right: 0;
    top: 0;
    display: flex;
    justify-content: flex-end;
    align-items: flex-end;
    padding: 15px;
}

Regards

Hello,

1) http://prntscr.com/l197j6 https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
2) Theme Options > General > Header Settings > Color for cart number label http://prntscr.com/l198ek > http://prntscr.com/l198gs
3) Please add this code in Theem options > Styling > Custom css:

.header .et-wishlist-widget .icon-like_outline:before {
    content: "\f004";
}
.header .shopping-container .cart-bag:before  {
    content: "\f07a" !important;
    font-family: FontAwesome !important;
}
.header .et-wishlist-widget .icon-like_outline:before, 
.header .shopping-container .cart-bag:before{
    border: 2px solid white !important;
    border-radius: 100%;
    padding: 5px;
}

Regards

I am glad that the problem was solved.
Have a nice day.

Regards

Hello @cyrilbosson,

This is secondary menu http://prntscr.com/juxke3 You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft Please see an example https://prnt.sc/joiurp > https://prnt.sc/joivdq

Regards

Hello,

Thanks for the notice.
Please provide us with FTP access also.

Regards