Forum Replies Created

Viewing 30 posts - 48,121 through 48,150 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 12:31

    Hello,

    A WordPress child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes or extensive ones. Legenda fully supports Child Theme.
    The child theme is included in the theme package. Find the Legenda-child in the package, or download from this page https://www.8theme.com/downloads/, and upload it to the /wp-content/themes/ folder.
    The child theme should be activated on your site. We provide updates for the parent theme only. In case, you get a message about outdated files in the child theme after the main theme update, you need to compare files of both themes, and add the missing code to your child theme files.
    The translation should be done for the parent theme only https://youtu.be/1E5L9MyQ7W4 You need child theme translation files only in case you added custom code in child theme that includes localization functions.
    Also, don’t forget to backup all the files before any update.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 12:23

    Hello,

    Please provide us with temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 10:41

    You’re welcome!
    The synchronization was required.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 09:46

    I’ve synchronized/updated translation https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Please check – http://prntscr.com/og66yn , you can translate untranslated strings now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 09:38

    Be attentive, use only Private content area to post private information http://prntscr.com/nwlnrv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 09:08

    Also, activate “Just Catalog” in Theme Options > Shop > Catalog Mode.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 08:53

    Hello,

    WooCommerce > Settings > Accounts and Privacy > Guest Checkout and Account creation settings, read more – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 08:47

    Hello,

    Theme Options > Header > HEader layout > Sign In link position > Disable.
    Products functionality comes from WooCommerce, so you do not need to disable the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 08:20

    Hello,

    Settings of header you can change via Theme Options > Header. If you want to customize the header additionally, edit it via child theme – copy header.php file (wp-content/themes/legenda/) into the child theme folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 08:12

    Hello,

    Provide us with URL, temporary wp-admin and FTP access, so we can take a closer look at your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 08:04

    Hello,

    Thanks for using our theme.
    I am glad that you sorted out.
    Read more – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 07:58

    Hello,

    1) Create “Terms and conditions page” then go Appearance > Customize > WooCommerce > Checkout > http://prntscr.com/og4b71
    2) Please describe the desired displaying in more details.
    Compare your site with our demo – https://xstore.8theme.com/checkout/
    3) http://prntscr.com/og4ikg
    Slider Edit > Link & SEO > Enable Link > Enable, set “Regular” as link type, add a url to one of your site’s pages or an external website under “Slide Link” field – https://prnt.sc/og4k3v
    You can disable the parallax here – http://prntscr.com/og4j4f

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 07:18

    Please provide us with URL os the page with the list view, we will give you custom CSS code to remove one of the excerpts there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 07:15

    Hello,

    Thanks for contacting us.
    I’ve enabled WPBakery Page Builder for static blocks on your site – http://prntscr.com/og40k3 https://youtu.be/1Nu49dskD1Q > http://prntscr.com/og40su Read more – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
    https://www.8theme.com/documentation/xstore/menu-set-up/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 07:04

    Hello,

    I do not see the search on your Home page. Have you sorted out?
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2019 at 07:03

    Hello,

    Settings of Breadcrumbs you can change via Theme Options – http://prntscr.com/og3wd9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 16:39

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 16:38

    As I can see, it is fine now – https://prnt.sc/oeva5l Isn’t it? Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 16:29

    Hello,

    Theme Options > General > Fixed navigation > On.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 16:26

    Hello,

    There is a default margin-bottom, to fix it, set 0px here – https://prnt.sc/oev5cd
    Also, add this code in style.css file of your child theme:

    .top-bar p:empty {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 15:42

    2) As I can see, the color of current-menu-item is #222222 – http://prntscr.com/oeun9f If for you the for is red there, you need to clear the cache.
    Also, disable “Menu cache” here http://prntscr.com/oeunup , enable this option once work on menu structure and styling will be finished.
    3) Oh I see, to hide it from the single product page, you need to add this code in Theme Options > Custom CSS > Global Custom CSS:

    .single-product .products-page-cats > span {
        display: none;
    }

    4) Please check your site now. If this doesn’t look as expected, provide me screenshots for better understanding the desired result.
    You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots.
    5) Theme Options > Blog > Blog layout > Sidebar position > Without sidebar or edit content of Main sidebar area http://prntscr.com/oeur1z

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 14:30

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
    I can’t check your cart page, it shows login form http://prntscr.com/oeu380 If the problem is not caused by an additional plugin, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 14:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 12:06

    Hello,

    Please check this topic – https://www.8theme.com/topic/cdn-not-available/ If hosting provider can’t help in your case, provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 10:58

    Hello,

    You’re welcome!
    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 10:56

    Hello,

    Thanks for the reply.
    We did not find any compatibility problems of our theme with the new version of Slider Revolution. If you find a problem with the slider creating, describe it in details, and our team will check.
    I suppose the loading is a bit slower because of adding new features in the plugin functionality, it is independent of our theme.
    If you prefer to use 5.x version of the plugin, let us know, and we will send an archive of the old version to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 10:20

    Hello,

    Thanks for the reply.
    It works correctly http://prntscr.com/oes3o4 > http://prntscr.com/oes3r4 Translate there all untranslated strings that you/your clients can see on the frontend
    This article will help you with WooCommerce plugin translation – https://docs.woocommerce.com/document/woocommerce-localization/
    Text for empty cart you can change here – http://prntscr.com/oes54n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 08:56

    Hello,

    We’d love to help you optimize your site but that is outside the scope of our support. As was mentioned above, follow recommendations from our documentation:
    – disable all the plugins that you don’t use;
    – install and configure cache plugin;
    – optimize images, for example, http://prntscr.com/oeri99 ;
    – contact your host to find out what can be done from their side to speed up the site;
    Because every site is individual, contact us after making mentioned steps and we will check what else can be done in your case.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2019 at 08:19

    Hello,

    Unfortunately, I can’t log in https://prnt.sc/oerbta Could you, please provide correct wp-admin access in the Private Content area?
    The new version of the Slider revolution will be available on our Downloads page tomorrow https://www.8theme.com/downloads/
    Changelog of the plugin you can find here – https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2019 at 18:01

    Hello,

    You have set Português language (pt_PT) on the site, but translation files are for Português do Brasil (pt_BR).
    We do not have pre-created pt_PT translation files, right now, so you need to create a new translation for this language https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

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Viewing 30 posts - 48,121 through 48,150 (of 68,227 total)
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