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Topic: Trouble translating site

filiphdan

Participant

July 11, 2019 11:42 am

Hello,

I am having trouble translating the site, i folowed the indications you provided here:
1) Download translation files https://prnt.sc/nraw0l
2) Extract the archive and find ru_RU folder. Copy po, mo files from that folder to wp-content/languages/themes/ folder
3) Install Loco Translate plugin.
4) Go to Loco Translate > Themes > XStore > edit your translation and press Sync button first. Save changes. Check the frontend.
5) Continue translation if some strings are still missing.

I downloaded the files for Portuguese_PT language, the po and mo and placed in the correct folder.

Loco plugins recognizes them but does not finishes traslating, i dont know what is wrong, can you please check?

Thanks!
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Rose Tyler

Support staff

July 11, 2019 12:09 pm

Hello,

https://prnt.sc/odkgnk – it is not the mentioned directory, you need to move xstore-pt_BR.po and xstore-pt_BR.mo files to wp-content/languages/themes folder.
Then click on Sync btn – http://prntscr.com/odki6u and translate untranslated strings manually.

Regards

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filiphdan

Participant

July 11, 2019 12:50 pm

I cant find that path….i put the files here:

http://prntscr.com/odl5om

Is it not correct??

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Rose Tyler

Support staff

July 11, 2019 12:56 pm

In this case, you may lose translation after the theme update. Translation files should be added here – https://prnt.sc/odl95s
Provide us with temporary FTP access if you need assistance with this.

Regards

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filiphdan

Participant

July 11, 2019 2:39 pm

Yes i would need help, i cant seem to find those folders…

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Rose Tyler

Support staff

July 11, 2019 2:56 pm

Please, provide me access to your FTP (FTP host, FTP username, FTP password) and we’ll check the problem more deeply.

Regards

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filiphdan

Participant

July 11, 2019 3:30 pm

Hello,

i already sended.

Thanks

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Olga Barlow

Support staff

July 11, 2019 5:16 pm

Hello,

To translate site to another language you need to choose the language in Settings > General > Site language. After that create wp-content/languages/themes folder if it does not exist and place translation files there and continue translation using Loco translate plugin. The file name should have theme name+your language localization, for example, xstore-es_ES.po and xstore-es_ES.mo files.
In case you don’t have pre-ready translation files use Loco translate plugin also to generate them https://xstore.helpscoutdocs.com/article/30-base-theme-translation

Let me know if you still have problems with translation.

Regards

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filiphdan

Participant

July 13, 2019 4:38 pm

Hi,

I did as you told and changed my wordpress to PT, still i have no luck with the tanslations, everything is still in English, no translations at all…

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Rose Tyler

Support staff

July 13, 2019 6:01 pm

Hello,

You have set Português language (pt_PT) on the site, but translation files are for Português do Brasil (pt_BR).
We do not have pre-created pt_PT translation files, right now, so you need to create a new translation for this language https://xstore.helpscoutdocs.com/article/30-base-theme-translation

Regards

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filiphdan

Participant

July 14, 2019 10:02 am

Hello,

I have changed to PT_BR as you refered in your email, still no translations at all…

Can you please check.

Thanks!

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Rose Tyler

Support staff

July 14, 2019 10:20 am

Hello,

Thanks for the reply.
It works correctly http://prntscr.com/oes3o4 > http://prntscr.com/oes3r4 Translate there all untranslated strings that you/your clients can see on the frontend
This article will help you with WooCommerce plugin translation – https://docs.woocommerce.com/document/woocommerce-localization/
Text for empty cart you can change here – http://prntscr.com/oes54n

Regards

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