Trouble translating site

• 

  filiphdan

  |

  Participant

  | July 11, 2019 at 11:42 am

  Hello,

  I am having trouble translating the site, i folowed the indications you provided here:
  1) Download translation files https://prnt.sc/nraw0l
  2) Extract the archive and find ru_RU folder. Copy po, mo files from that folder to wp-content/languages/themes/ folder
  3) Install Loco Translate plugin.
  4) Go to Loco Translate > Themes > XStore > edit your translation and press Sync button first. Save changes. Check the frontend.
  5) Continue translation if some strings are still missing.

  I downloaded the files for Portuguese_PT language, the po and mo and placed in the correct folder.

  Loco plugins recognizes them but does not finishes traslating, i dont know what is wrong, can you please check?

  Thanks!

  Site URL: hidden

  Theme version: last

  WooCommerce version: last

  

  Content is visible for topic creator and
  support staff only.

  #216923 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 11, 2019 at 12:09 pm

  Hello,

  https://prnt.sc/odkgnk – it is not the mentioned directory, you need to move xstore-pt_BR.po and xstore-pt_BR.mo files to wp-content/languages/themes folder.
  Then click on Sync btn – http://prntscr.com/odki6u and translate untranslated strings manually.

  Regards

  #216926 copied to clipboard
  

  filiphdan

  |

  Participant

  | July 11, 2019 at 12:50 pm

  I cant find that path….i put the files here:

  http://prntscr.com/odl5om

  Is it not correct??

  #216932 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 11, 2019 at 12:56 pm

  In this case, you may lose translation after the theme update. Translation files should be added here – https://prnt.sc/odl95s
  Provide us with temporary FTP access if you need assistance with this.

  Regards

  #216934 copied to clipboard
  

  filiphdan

  |

  Participant

  | July 11, 2019 at 2:39 pm

  Yes i would need help, i cant seem to find those folders…

  

  Content is visible for topic creator and
  support staff only.

  #216953 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 11, 2019 at 2:56 pm

  Please, provide me access to your FTP (FTP host, FTP username, FTP password) and we’ll check the problem more deeply.

  Regards

  #216962 copied to clipboard
  

  filiphdan

  |

  Participant

  | July 11, 2019 at 3:30 pm

  Hello,

  i already sended.

  Thanks

  #216969 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | July 11, 2019 at 5:16 pm

  Hello,

  To translate site to another language you need to choose the language in Settings > General > Site language. After that create wp-content/languages/themes folder if it does not exist and place translation files there and continue translation using Loco translate plugin. The file name should have theme name+your language localization, for example, xstore-es_ES.po and xstore-es_ES.mo files.
  In case you don’t have pre-ready translation files use Loco translate plugin also to generate them https://xstore.helpscoutdocs.com/article/30-base-theme-translation

  Let me know if you still have problems with translation.

  Regards

  #216980 copied to clipboard
  

  filiphdan

  |

  Participant

  | July 13, 2019 at 4:38 pm

  Hi,

  I did as you told and changed my wordpress to PT, still i have no luck with the tanslations, everything is still in English, no translations at all…

  #217068 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 13, 2019 at 6:01 pm

  Hello,

  You have set Português language (pt_PT) on the site, but translation files are for Português do Brasil (pt_BR).
  We do not have pre-created pt_PT translation files, right now, so you need to create a new translation for this language https://xstore.helpscoutdocs.com/article/30-base-theme-translation

  Regards

  #217073 copied to clipboard
  

  filiphdan

  |

  Participant

  | July 14, 2019 at 10:02 am

  Hello,

  I have changed to PT_BR as you refered in your email, still no translations at all…

  Can you please check.

  Thanks!

  #217079 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 14, 2019 at 10:20 am

  Hello,

  Thanks for the reply.
  It works correctly http://prntscr.com/oes3o4 > http://prntscr.com/oes3r4 Translate there all untranslated strings that you/your clients can see on the frontend
  This article will help you with WooCommerce plugin translation – https://docs.woocommerce.com/document/woocommerce-localization/
  Text for empty cart you can change here – http://prntscr.com/oes54n

  Regards

  #217080 copied to clipboard
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