Page 1604 – 8theme.com

Forum Replies Created

Viewing 30 posts - 48,091 through 48,120 (of 68,231 total)

← 1 2 3 … 1,603 1,604 1,605 … 2,273 2,274 2,275 →

Rose Tyler

Support staff

July 18, 2019 at 09:56

Hello, @Stephen_Humby

This video will help you to create variable products – https://www.8theme.com/documentation/xstore/video-tutotials/woocommerce-variable-product-overview/
Feel free to ask if you have any other questions.

Regards

#217331 Copied In reply to: Size on product page

Rose Tyler

Support staff

July 18, 2019 at 09:45

Hello,

Please provide a screenshot.

Regards

#217329 Copied In reply to: The products are not aligned

Rose Tyler

Support staff

July 18, 2019 at 09:31

Hello,

Please read our documentation – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#217327 Copied In reply to: Licence probleme

Rose Tyler

Support staff

July 18, 2019 at 09:13

Hello,

The 500 error means that there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.
Also, ask your hosting provider to increase WordPress memory limit to 256MB.

As I can see the Core plugin should be updated on your site http://prntscr.com/ogo2mi , please follow our documentation to do the update via FTP – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , or you can delete the Core plugin and install the latest version via Appearance > Install plugins.

Regards

#217324 Copied In reply to: Slider revolution

Rose Tyler

Support staff

July 18, 2019 at 08:59

Hello,

Unfortunately, our standard support does not include site optimization services. If you need help with this you can submit the request to the WPKraken team.
Read more – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#217322 Copied In reply to: Slow Website Performance

Rose Tyler

Support staff

July 18, 2019 at 08:50

You’re welcome!
Have a nice day.

Regards

#217321 Copied In reply to: Icon not working

Rose Tyler

Support staff

July 18, 2019 at 08:49

Hello,

As I can see, paddings were changed – https://prnt.sc/ognpnz If you do not see changes there, you need to clear cache.
Is there anything else we can help you with?

Regards

#217320 Copied In reply to: How do you adjust the spacing between the the menu pages title in the header?

Rose Tyler

Support staff

July 18, 2019 at 08:43

Dear,

Thanks for the access to your Dashboard. Custom bg color was selected for your Home page – https://prnt.sc/ognk8e Please check the Home now.
As I can see, your top bar is empty http://prntscr.com/ognlsr = https://prnt.sc/ognm6f , you can disable the top bar in Theme Options > Header > Top bar.

Regards

#217318 Copied In reply to: menu background color not changing

Rose Tyler

Support staff

July 18, 2019 at 08:36

As I can see, you use a static block for the footer http://prntscr.com/ognh40 so edit the content of the block – http://prntscr.com/ognhz8
I’ve enabled WPBakery Page Builder for static blocks on your site – https://youtu.be/1Nu49dskD1Q Read more – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#217317 Copied In reply to: Have mistake

Rose Tyler

Support staff

July 18, 2019 at 08:32

Hello,

3, 4, 5) In this case, I would recommend you to replace the slider revolution element by our Slider https://youtu.be/_dVwgeruFJk or Single image, and disable the Slider Revolution plugin.
Every activated plugin slow down site a bit, so you can disable unrequired plugins.
If you want to use the Slider Revolution, settings of navigation (arrow and bullets) are here – http://prntscr.com/ognbvt https://prnt.sc/ognc2e

6) Slider size on the page – https://prnt.sc/ogne5n
But it is not 1 image, there are image + shape http://prntscr.com/ognffg + background color http://prntscr.com/ognfri

Feel free to ask if you have any other questions.

Regards

#217316 Copied In reply to: Additional questions

Rose Tyler

Support staff

July 18, 2019 at 08:11

Hello,

You’re welcome!
Have a nice day.

Regards

#217314 Copied In reply to: My private email address is being used as my username – mods please change this!

Rose Tyler

Support staff

July 18, 2019 at 08:11

Hello,

1) A. http://prntscr.com/ogmzre http://prntscr.com/ogmzw8 The form was created using Mailchimp for WordPress plugin. Please read more in the documentation of the plugin – https://kb.mc4wp.com/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=plugins-page
B. Login your site as admin and edit form settings http://prntscr.com/ogn0z0 Read more in the mentioned documentation.
2) The height depends on your needs, according to max-width it will be sized automatically.
Size of the current logo is 300×100, if you want to have the same proportions but width 500, the height will be – 167.
Do not forget to optimize images before uploading them to your media library – https://tinypng.com/ For example – https://prnt.sc/ogn4j2

Regards

#217313 Copied In reply to: Newsletter and footer question
Rose Tyler

Support staff

July 18, 2019 at 07:49
Hello,

Please check settings of the WooCommerce PayPal plugin https://prnt.sc/ogmls4 or add this code in Theme Options > Custom CSS:

.paypal-button:not(.paypal-button-card) { height: 39px; width: 190px !important; border-radius: 0; } .pisol_buy_now_button { width: 190px !important; }

https://prnt.sc/ogmtmk

Regards
#217312 Copied In reply to: paypal button to big
Rose Tyler

Support staff

July 18, 2019 at 07:27

Fixed. Please check.

Regards

#217311 Copied In reply to: products that are repeated after the search

Rose Tyler

Support staff

July 18, 2019 at 07:25

Hello,

By default, there is no possibility to change that. Please check our demo – https://xstore.8theme.com/demos/makeup/product/mascara/
Feel free to ask if you have any other questions.

Regards

#217310 Copied In reply to: Demo looks different

Rose Tyler

Support staff

July 18, 2019 at 07:00

Hello,

You’re welcome!

Regards

#217309 Copied In reply to: Problem displaying the countdown of group products

Rose Tyler

Support staff

July 18, 2019 at 06:57

Hello,

You’re welcome!

Regards

#217307 Copied In reply to: Image Not Uploading

Rose Tyler

Support staff

July 17, 2019 at 18:35

Hello,

The problem on your Home page is caused by this custom CSS code – http://prntscr.com/ogesq3 so you need to remove the code.

Regards

#217297 Copied In reply to: menu background color not changing

Rose Tyler

Support staff

July 17, 2019 at 18:28

Please provide temporary wp-admin access in the Private Content area http://prntscr.com/ogepkt so we can check your settings.

Regards

#217296 Copied In reply to: products that are repeated after the search

Rose Tyler

Support staff

July 17, 2019 at 15:36

You’re welcome!

Regards

#217280 Copied In reply to: Product page changes
Rose Tyler

Support staff

July 17, 2019 at 15:31
To get this result http://prntscr.com/ogc27z
add code in Theme Options > Custom CSS > Custom CSS for mobile:

.single-product .product-information .fixed-content { display: flex; flex-direction: column; } .single-product .product-information .product_title { order: 1; } .single-product .product-information .cart{ order: 2; margin-top: 15px; } .single-product .product-information .price, .single-product .product-information .short-description, .single-product .product-information .product_meta, .single-product .product-information .product-share { order: 3; }

Regards
#217277 Copied In reply to: Product page changes
Rose Tyler

Support staff

July 17, 2019 at 15:22

Hello,

1) By default, there is no such possibility.
2) Theme Options > Single product page > Tabs Settings > change “Location of product tabs”.
3) Theme Options > Single product page > Tabs Settings > Custom Tab.
Custom tab content on a separate product page > [8theme] Product Options https://www.8theme.com/documentation/docs/single-product-page/
If you want to add more tabs, use the code from this article in fucntions.php of your child theme – https://docs.woocommerce.com/document/editing-product-data-tabs/

Regards

#217275 Copied In reply to: Product page changes

Rose Tyler

Support staff

July 17, 2019 at 15:13

You can edit the content of pages depends on your needs – http://prntscr.com/ogbqzw

Regards

#217274 Copied In reply to: Have mistake

Rose Tyler

Support staff

July 17, 2019 at 15:10

Hello,

Do you need search by SKU? Try to disable “Search by SKU” in Theme Options > Header > Search (If the mentioned option is enabled you get the every separate product variation on the grid because it has different SKU and SKU includes the keyword).

Regards

#217273 Copied In reply to: products that are repeated after the search

Rose Tyler

Support staff

July 17, 2019 at 14:37

Hello,

Remove the bg color from here – http://prntscr.com/ogb2rq and set it for the row – http://prntscr.com/ogb36w

Regards

#217269 Copied In reply to: Bottom footer issue

Rose Tyler

Support staff

July 17, 2019 at 14:22

Go to WooComemrce > Status > Tools > Create default WooCommerce pages > click on “Create pages” btn http://prntscr.com/ogas50 then go to WooCommerce > Settings > Accounts & Privacy > Allow customers to create an account on the “My account” page http://prntscr.com/ogasxz
Read more – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regards

#217267 Copied In reply to: Have mistake

Rose Tyler

Support staff

July 17, 2019 at 14:13

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#217264 Copied In reply to: Add text and images in header legenda

Rose Tyler

Support staff

July 17, 2019 at 14:07

Hello,

I would recommend you to create the footer using a static block. Create a new static block http://prntscr.com/ogahbl with “Footer” title and desired content http://prntscr.com/ogah3o then set the block in Appearance > Widgets > Footer 2 http://prntscr.com/ogahz8 (delete current content from the Footer 2 widget area + delete this custom code from the Home page http://prntscr.com/ogaiwk > then content of the new static block will be shown as footer for all pages on your site).
I hope this video will be helpful for you – https://youtu.be/HL7wtSaTcMU

Regards

#217262 Copied In reply to: Customising Single product page

Rose Tyler

Support staff

July 17, 2019 at 13:26

Hello,

Please provide us with temporary wp-admin and FTP access, so we can take a closer look.

Regards

#217260 Copied In reply to: Icon not working

Rose Tyler

Support staff

July 17, 2019 at 13:19

Feel free to ask if you have any other questions.

Regards

#217258 Copied In reply to: info box
← 1 2 3 … 1,603 1,604 1,605 … 2,273 2,274 2,275 →

Viewing 48,120 results - 48,091 through 48,120 (of 68,231 total)

Viewing 30 posts - 48,091 through 48,120 (of 68,231 total)

← 1 2 3 … 1,603 1,604 1,605 … 2,273 2,274 2,275 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection