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Will i be able to update to revolution slider 6?

This topic has 4 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

  • Avatar: ren_ninte
    ren ninte
    Participant
    July 12, 2019 at 16:32

    Hi
    I purchased xstore from 8theme and it says it includes revolution slider.
    Will i be able to update to revolution slider 6? How come this one is not activated and its laggy?
    https://prntscr.com/oe6i6d

    #217034 Copied Theme version: Updated
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2019 at 08:01

    Hello,

    Please follow our documentation to update plugins – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #217046 Copied
    Avatar: ren_ninte
    ren ninte
    Participant
    July 13, 2019 at 08:39

    Hi,

    Oh no. I just purchased a new revo slider 6 few hours ago using paypal. Can you help me process a refund as it is part of my package already on my purchased theme.

    Thanks!

    #217052 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2019 at 09:59

    Hello,

    You need to submit a refund request for the Slider revolution on the codecanyon and describe your situation there.
    We are not developers of the plugin, themes developers only, so we can’t help you with the refund for the plugin.

    Regards

    #217054 Copied
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