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  ren ninte

  Participant

  July 12, 2019 4:32 pm

  Hi
  I purchased xstore from 8theme and it says it includes revolution slider.
  Will i be able to update to revolution slider 6? How come this one is not activated and its laggy?
  https://prntscr.com/oe6i6d

  Site URL: hidden

  Theme version: Updated

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  Rose Tyler

  Support staff

  July 13, 2019 8:01 am

  Hello,

  Please follow our documentation to update plugins – https://xstore.helpscoutdocs.com/article/37-plugins-update

  Regards

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  ren ninte

  Participant

  July 13, 2019 8:39 am

  Hi,

  Oh no. I just purchased a new revo slider 6 few hours ago using paypal. Can you help me process a refund as it is part of my package already on my purchased theme.

  Thanks!

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  Rose Tyler

  Support staff

  July 13, 2019 9:59 am

  Hello,

  You need to submit a refund request for the Slider revolution on the codecanyon and describe your situation there.
  We are not developers of the plugin, themes developers only, so we can’t help you with the refund for the plugin.

  Regards

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