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Can't import like demo - by brotherlaz

This topic has 12 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

brotherlaz

Participant

July 12, 2019 at 17:46

i want import demo like https://www.8theme.com/demo/classico/variant3/

but after import through Theme Option – Import/Export, it’s dont look like that’s. Same with XML file import.(No image, no menu, no product, no post)

Note: All plugin is installed and active.

what am i wrong?

#217038 Copied Theme version: 2.5

11 Answers

Rose Tyler

Support staff

July 13, 2019 at 08:31

Hello,

Thanks for contacting us.
Make sure you have checked all the server requirements before the installation – https://www.8theme.com/classico-theme-documentation/
We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings.
We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation – https://docs.woocommerce.com/document/managing-products/
The menu from the demo can’t be imported because WP does not support custom menu options, you need to create own menu.
Please provide us with URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#217050 Copied

brotherlaz

Participant

July 14, 2019 at 17:55

Checking private content area. Thank you

Please contact administrator
for this information.

#217106 Copied

brotherlaz

Participant

July 14, 2019 at 18:15

.

Please contact administrator
for this information.

#217107 Copied

brotherlaz

Participant

July 15, 2019 at 18:40

Where can i change/edit Products Type list in [8theme]Products Setting(open by use Edit Page with WPBakery) and when i create a new product, how to adding it to this list?

#217154 Copied

Olga Barlow

Support staff

July 16, 2019 at 11:11

Hello,

Sorry for the delay in answering.
Edit the WPBakery element and choose All products to show and order by date http://prntscr.com/ofp4yq
If you want to display a few products by ID use IDs field.

Regards

#217184 Copied

brotherlaz

Participant

August 6, 2019 at 15:00

How to disable your footer copyright?
i try go to Theme Option – General – Footer –
Show footer demo blocks choose Off but it’s still show.
Video: https://www.youtube.com/watch?v=ihzvqKErNTE
if i turn on/off and add text widget to Area Footer, nothing change.
How fix it?
i want remove footer

#218592 Copied

Olga Barlow

Support staff

August 6, 2019 at 18:09

Hello,

Could you, please, provide me WP Dashboard access? We’ll check and help you.

Regards

#218602 Copied

brotherlaz

Participant

August 7, 2019 at 02:51

pls check private content area.i post WP Dashboard access at there

Please contact administrator
for this information.

#218611 Copied

Rose Tyler

Support staff

August 7, 2019 at 07:39

Hello,

Thanks for the reply.
There is custom footer selected for page – http://prntscr.com/ope6jo , you need to select ‘Default” there.

Regards

#218620 Copied

brotherlaz

Participant

August 20, 2019 at 05:40

Thank you
I have a new problem with Simple Product and Variant Product page.
Simple Product Page is display footer and Variant Product Page is none. Picture below:
Variant Product Page:
https://imgur.com/SryTyq7
Simple Product Page:
https://imgur.com/rHZbqJC
(Sorry, I cant insert image from this url)

#219495 Copied

Olga Barlow

Support staff

August 20, 2019 at 11:54

Hello,

This is not the correct example of the page https://imgur.com/rHZbqJC
You chose the footer static block to show as the additional information in product page settings http://prntscr.com/ov20ny and footer content appeared before the related products. I would suggest you to remove the footer block from that area, an additional block is block that allows you to add advanced info for your product.
To add the footer for the pages go to Appearance > Widgets > add the Static block widget to Footer widget area.

Regards

#219530 Copied
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