Page 1037 – 8theme.com

Forum Replies Created

Viewing 30 posts - 31,081 through 31,110 (of 68,231 total)

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Rose Tyler

Support staff

September 16, 2021 at 07:17

Hello,

Try to activate XStore now.

Regards

#302426 Copied In reply to: Kindly transfer our license to new domain

Rose Tyler

Support staff

September 16, 2021 at 07:15

Hello,

Please answer what version of firefox do you use? https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using Have you tried to update the browser?
Do you use extensions that may affect work of the browser?

Regards

#302425 Copied In reply to: register button in firefox appears bellow line

Rose Tyler

Support staff

September 16, 2021 at 07:12

Hello,

To fix 404 page go to Settings > Permalinks > check if you use the Post name type http://prntscr.com/s7zqco and re-save permalinks. Go to Brands > view brand page

Regards

#302424 Copied In reply to: My brand page not appears

Rose Tyler

Support staff

September 16, 2021 at 07:06

Hello,

Provide URL and temporary wp-admin access, via the Private COntent area, so we can take a closer look.

Regards

#302422 Copied In reply to: Problems arranging products

Rose Tyler

Support staff

September 16, 2021 at 07:05

Hello,

Could you record a video? Provide URL of page where you face the problem.
Make sure that you do not edit content of 1 page using WPBakery and Elementor together. it may cause a mess.

Regards

#302421 Copied In reply to: footer global

Rose Tyler

Support staff

September 16, 2021 at 06:59

Hello,

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

Regards

#302420 Copied In reply to: how to import new demo above old one?

Rose Tyler

Support staff

September 16, 2021 at 06:56

Hello,

You’re welcome!

Regards

#302419 Copied In reply to: Problem on homepage

Rose Tyler

Support staff

September 15, 2021 at 15:50

You’re welcome!
Please check this topic – https://www.8theme.com/topic/built-in-email-builder-wpml/

Regards

#302380 Copied In reply to: Problems with Widgets

Rose Tyler

Support staff

September 15, 2021 at 12:53

Hello,

Dashboard > XStore > Sales Booster > Progress Bar
https://www.8theme.com/documentation/docs/sales-booster/

Regards

#302350 Copied In reply to: Spend €310.10 to get free shipping

Rose Tyler

Support staff

September 15, 2021 at 12:24

Hello,

Go to Plugins > disable XStore AMP plugin

Regards

#302347 Copied In reply to: Mobile version looks different than the desktop version

Rose Tyler

Support staff

September 15, 2021 at 09:40

Hello,

Theme options > General > Enable Old Widgets Panel > On.

Regards

#302324 Copied In reply to: Problems with Widgets

Rose Tyler

Support staff

September 15, 2021 at 08:28

Hello,

Theme Options > Header builder > change colors in settings of elements, Theme Options > Styling > change colors of buttons, Theme Options > Footer > Footer styling > Background Color
“YOU MAY ALSO LIKE…” section shows Upsells products, so edit your product and add them – https://prnt.sc/1s9o66e
Try to disable “Static block cache” in Theme options > Speed optimization, and check the Footer then.

Regards

#302317 Copied In reply to: Change colors and shop format to default

Rose Tyler

Support staff

September 15, 2021 at 08:18

I don’t see the video link, unfortunately. Could you post it one more time?

Regards

#302315 Copied In reply to: Not able to add gallery images in producs

Rose Tyler

Support staff

September 15, 2021 at 08:12

Hello,

Could you record a video of the problem?

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#302314 Copied In reply to: XStore AMP does not save settings
Rose Tyler

Support staff

September 15, 2021 at 07:57
Hello,

Try to clear all cache and check one more time then. If this doesn’t help, add the next code in Theme Options > Theme custom CSS:

.brands-carousel .swiper-slide img { margin: auto; }

Theme Options > WooCommerce > Shop > Products style > Stretch Product Image > Off

Regards
#302312 Copied In reply to: Carousel Thumbnails left aligned
Rose Tyler

Support staff

September 15, 2021 at 07:47

Hello,

Could you provide screenshots or a video of the problem?
Use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

#302311 Copied In reply to: Not able to add gallery images in producs

Rose Tyler

Support staff

September 15, 2021 at 07:26

Hello,

Do you mean Import/Export of products?
Please read this article – https://docs.woocommerce.com/document/product-csv-importer-exporter/ or try to use WP All Import/Export plugin – this plugin allows controlling what taxonomy to include to export file and what taxonomy to import after that.

Regards

#302310 Copied In reply to: Upload Products In Bulk

Rose Tyler

Support staff

September 15, 2021 at 07:13

You’re welcome!

Regards

#302306 Copied In reply to: xstore non carica pagina personalizzazione (tema che uso Marseille03)

Rose Tyler

Support staff

September 15, 2021 at 07:13

Hello,

Try code from this topic https://www.8theme.com/topic/bottom-aligned-products/

Regards

#302305 Copied In reply to: Problems arranging products

Rose Tyler

Support staff

September 15, 2021 at 07:08

Hello,

Go to Theme Options > WooCommerce > Shop > Products style > Stretch Product Image > Off, then follow this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Regards

#302304 Copied In reply to: resize images

Rose Tyler

Support staff

September 15, 2021 at 07:04

Hello,

We do not see the problem in firefox browser. What version of the browser do you use? Try to update the browser and clear cache – https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Regards

#302303 Copied In reply to: register button in firefox appears bellow line

Rose Tyler

Support staff

September 14, 2021 at 13:26

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix it

Regards

#302215 Copied In reply to: Product pagination problem

Rose Tyler

Support staff

September 14, 2021 at 13:24

There is no such such possibility. You can change spaces between menu items via Theme Options > Header builder > Menu element > Сomputed Box > set paddings

Regards

#302213 Copied In reply to: Menu large static bloc

Rose Tyler

Support staff

September 14, 2021 at 13:07

Hello,

Thanks for using our theme and for contacting us.
Provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#302211 Copied In reply to: Product pagination problem

Rose Tyler

Support staff

September 14, 2021 at 13:04

Feel free to open up new topics for new questions.This one will be closed

Regards

#302210 Copied In reply to: related products

Rose Tyler

Support staff

September 14, 2021 at 11:00

Hello,

Make sure that you have cleared all cache. Could you provide URL of product with the problem?

Regards

#302197 Copied In reply to: After last Upgrade 8.06 Problem on Single Product Page

Rose Tyler

Support staff

September 14, 2021 at 10:58

Hello,

Could you provide a screenshot?

Regards

#302196 Copied In reply to: shipping

Rose Tyler

Support staff

September 14, 2021 at 10:51

Hello,

Please describe your request in more detail, with screenshots and URLs.
Use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

#302194 Copied In reply to: i don’t want to si category in my subcategory only products

Rose Tyler

Support staff

September 14, 2021 at 10:49

Here is an example – http://prntscr.com/1s5hcj4 , “draft” products can’t be shown there, so you need to publish products or select other Upsells

Regards

#302192 Copied In reply to: related products

Rose Tyler

Support staff

September 14, 2021 at 10:45

It is full width – https://prnt.sc/1s5gzjf Please clear cache and check then

Regards

#302190 Copied In reply to: Menu large static bloc
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Viewing 31,110 results - 31,081 through 31,110 (of 68,231 total)

Viewing 30 posts - 31,081 through 31,110 (of 68,231 total)

← 1 2 3 … 1,036 1,037 1,038 … 2,273 2,274 2,275 →

Forum Replies Created

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