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Problem with installing theme Xstore - by alahdal

This topic has 4 replies, 2 voices, and was last updated 2 years, 7 months ago ago by alahdal

alahdal

Participant

September 14, 2021 at 01:18

Hello,
I have a problem with installing the Xstore theme.

#302156 Copied Theme version: .8.0.6 WooCommerce version: lastest

3 Answers

alahdal

Participant

September 14, 2021 at 03:00

please if you can help me with this
when I trying to import the demo it says failed to install the plugins
but after I install it manually it goes, but after that, it says failed to import the pages and the other content.

#302159 Copied

Rose Tyler

Support staff

September 14, 2021 at 07:44

Hello,

Try to disable all the plugins that you have installed before the demo content import and only after that start the import process. If it does not help then provide us with WP Dashboard access to your site to check the issue.

It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

Regards

#302166 Copied

alahdal

Participant

September 14, 2021 at 18:39

hello thanks for responding but it doesn’t work

Please contact administrator
for this information.

#302287 Copied
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