Forum Replies Created

Viewing 30 posts - 31,111 through 31,140 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 10:37
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 09:20

    Hello,

    Go to Theme Options > WooCommerce > Single product builder > Breadcrumbs > select Background Image https://prnt.sc/1s58mjm and set paddings – https://prnt.sc/1s58orc
    Clear cache of browser and check our demo now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 09:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 08:44

    Hello,

    Add the next code in Theme Options > Theme custom CSS > Desktop:

    .menu-static-block .block-container {
        max-width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 08:37

    Hello,

    Provide URL of the mentioned page, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 08:30

    Hello,

    I’ve enabled WPBakery for static blocks on your site – https://prnt.sc/1s540z8
    Go to static blocks, edit Footer and menus.
    https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 08:08

    Hello,

    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 08:06

    Hello,

    Provide URL of the mentioned product and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 07:50

    Hello,

    Thanks for letting us know.
    Have a nice day!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 07:48

    Hello,

    Sorry for the delay in answering. Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
    Custom CSS code can be used. Provide URL and temporary access of vendor acccount.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 07:44

    Hello,

    Try to disable all the plugins that you have installed before the demo content import and only after that start the import process. If it does not help then provide us with WP Dashboard access to your site to check the issue.

    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 07:37

    Hello,

    Download content-product.php from this page – https://dropmefiles.com/JJckc and re-upload it into wp-content/themes/xstore/woocommerce folder via FTP

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 07:28

    Hello,

    Thanks for using our theme.
    Provide temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 07:24

    Hello,

    What exactly do you want to change there?
    All our settings for Shop/Categories you can find in Theme Options > WooCommerce.
    If you want to edit archive page (Shop or Blog) using Elementor you need to use Elementor Pro, the default Elementor does not have such option. If you have Elementor Pro, contact their support to get assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2021 at 06:54

    Hello,

    Fixed. Check now.
    Do you plan to use AMP version? If not, keep XStore AMP plugin disabled.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 15:55

    As I can see, the AMP plugin is disabled. Activate the plugin, go to XStore > AMP XStore > Appearance > Text color. If this is not what you are looking for, provide a screenshot for a better understanding the desired result.
    Provide URL of page with the untranslated text. Make sure that you cleared cache

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 15:50

    Try to play with settings of the plugin, clear cache, maybe you will be able to find combination of settings that doesn’t cause any problem.
    https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ – you can try W3 Total Cache

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 15:47

    Thanks for wp-admin access.
    We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 15:43

    Hello,

    Thanks for using our theme.
    Your site is under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area. You can use any email for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 15:40

    Hello,

    Sorry for the delay in answering.
    Have you sorted out? Is there anything else we can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 14:12

    1/ Provide temporary wp-admin access, so we can take a closer look.
    2/ Sorry, but we did not test such plugins with our theme, so can’t give recommendations.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 14:02

    Hello,

    Appearance > Widgets > Header banner. Edit static block content using Elementor.
    “Home page – niche-market02” page can be deleted

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 13:59

    Hello,

    Provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 12:15

    Do you have this problem when a default theme, like Storefront, is activated on your site?
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 12:12

    Fixed. Clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 12:07

    Hello,

    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 11:01

    You provided URL of category without products, so most of widgets can’t be displayed there.
    If you do not use an additional plugin that affects sidebars, categories show content of Shop sidebar area. If you have a lot of products in category, you will see all widgets from the Shop sidebar area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 10:56

    Hello,

    It looks like you are using an additional plugin for reviews.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
    If the problem is caused by plugin, contact support of it.
    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 09:59

    Hello,

    Try to use Products element (settings of the element > Product Data Settings > order by – random)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2021 at 08:10

    Hello,

    Change the previous code to:

    .products-grid .product {
        width: 25% !important;
    }
    .products-grid .product:nth-child(2n+1) {
        clear: none !important;
    }
    .products-grid .product:nth-child(4n+1) {
        clear: both !important;
    }

    Regards

  • 1 2 3 1,037 1,038 1,039 2,273 2,274 2,275
    Viewing 31,140 results - 31,111 through 31,140 (of 68,231 total)
Viewing 30 posts - 31,111 through 31,140 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.