salve, ho provato anche a fare un reset dei temi, ma niente non riesco a usare questo tema specifico…
il tema è di xstore Marseille03 v1.0
Thanks for using our theme.
Sorry, but your question is a bit unclear.
Please describe it in more detail with screenshots. Use Gayzo or Lightshot screenshot tools to make and share screenshots.
i am using x-store child theme and when i go to the customize page, the page doesn’t load
i tried to deactivate all plugins and the only way to access the customize page is by deactivating the woocommerce plugin
Provide temporary wp-admin and FTP access. We will check the problem more deeply.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
i fix the customize page problem( i’m using normal theme not child theme).
but now can’t enter in my site by phone cause by a fatal error…
on private content area i send the account ftp and administrator login
the error are:
Fatal error: Uncaught Error: Call to undefined function etheme_get_option() in /home/customer/www/meregna.com/public_html/wp-content/themes/xstore/woocommerce/loop/loop-start.php:35 Stack trace: #0 /home/customer/www/meregna.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/customer/www/meregna.com/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1123): wc_get_template(‘loop/loop-start…’) #2 /home/customer/www/meregna.com/public_html/wp-content/plugins/xstore-amp/includes/templates/woocommerce/archive-product.php(99): woocommerce_product_loop_start() #3 /home/customer/www/meregna.com/public_html/wp-content/plugins/xstore-amp/xstore-amp.php(792): include_once(‘/home/customer/…’) #4 /home/customer/www/meregna.com/public_html/wp-content/plugins/xstore-amp/xstore-amp.php(593): XStore_AMP->load_template(‘/home/customer/…’, 0, Object(WP_Post)) #5 /home/customer/www/meregna.com/public_html/wp-includes/class-wp-hook.php(303): XStore_AMP->amp_p in /home/customer/www/meregna.com/public_html/wp-content/themes/xstore/woocommerce/loop/loop-start.php on line 35
sorry its .com
Thanks for the reply. Our technicians will return to work after the weekend. Please be patient and do not change access
Fixed. Check now.
Do you plan to use AMP version? If not, keep XStore AMP plugin disabled.
thank you so much
okay, i will keep disable xstore amp plugin
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