Hello,
There is no such possibility, unfortunately.
Regards
Hello,
There is no such possibility, unfortunately.
Regards
Hello,
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
Olga will be back to work after the weekend. Meanwhile, I will try to assist you. After adding the code, have you checked from real device or emulator?
“My footer field disappeared” what do you mean by this? Go to Appearance > Widgets > set the desired content into the Footer area.
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Hello,
Copy code, like here – https://prnt.sc/1uh3jy4 and add it as the content of your Footer static block. Upload icon here – https://prnt.sc/1uh3gsd , change Mailchimp form id – https://prnt.sc/1uh3p0p , change images to correct
Let us know if you need any further assistance.
Regards
Hello,
Contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.35 To activate the theme your site should be able to make requests to our server and get a response.
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Hello,
There are no such options, unfortunately.
Regards
Hello,
5/ Please clear cache and check now. If this is not fixed, provide a new screenshot, please.
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Hello,
Thanks for using our theme and for contacting us.
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1/ Theme Options > General > Mobile Header Starts From
2/ What exactly is wrong with the footer now? Please describe the desired result in more detail.
3/ Theme Options > WooCommerce > Product catalog > Shop Page Display > Categories, Theme Options > WooCommerce > Shop elements > Categories > https://prnt.sc/1ugt1im
4/ Could you record a video for a better understanding?
5/ Theme Options > Header builder > Top header > Text Transform > None
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Hello,
Submit your request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will try to implement this.
You can enable Single Product Builder (Theme Options > WooCommerce), then add static block before breadcrumbs in the content
Regards
Hello,
Do you face this situation with our theme only? Try to activate a default theme, like Storefront, and check how it works.
If this is independent of theme, contact the support of WooCommerce.
Regards
Hello,
About “File:theme-functions.php:1509 test” – we’ll fix this issue in the next theme update, or you can just https://prnt.sc/1tt9cs5 – delete this line of code
About “Add to cart”, try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
Regards
Hello,
1/ Clear cache and check now
2/ Clear cache of browser on your mobile and check one more time. What version of Safari browser do you use?
Regards
Hello,
Different members from our team checked your Theme Options on different devices and all works fine.
Please try the next:
– update your browser, like https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop&oco=0
– disable extensions for browser https://support.google.com/chrome_webstore/answer/2664769?hl=en
– clear cache https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
Let us know the result.
Regards
Hello,
Create a static block with the desired content using Elementor, then add a shortcode of the block into the description area, for example, https://prnt.sc/1ugba74 https://prnt.sc/1ugbcxh
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https://prnt.sc/1tt9cs5 – delete this line of code
Regards
Provide temporary wp-admin and FTP access, so we can take a closer look. Use Private Content area
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Hello,
Theme Options > Mobile panel > delete all default elements and add new ones from scratch.
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Hello,
Please check this article – https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/
Regards
Hello,
Take our apologies for the inconvenience. We’ll fix this issue in the next theme update.
Provide temporary FTP access and we’ll fix this for you before the update.
Regards
Hello,
Use this custom CSS code:
.content-product .price {
color:#02572E;
}
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Hello,
Please clear cache and check now
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Hello,
1/ Edit page using Elementor > https://prnt.sc/1ucy08r
2/ https://prnt.sc/1ucxvrj change to default , then edit paddings of columns
Regards
Hello,
Contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.35
To activate the theme your site should be able to make requests to our server and get a response.
Regards
Hello,
1/ Already answered. Check the comments section of the plugin – https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279/comments?utf8=%E2%9C%93&term=String.fromCharCode&from_buyers_and_authors_only=0&order_by=relevance
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result
Regards
You’re welcome!
Regards
Hello,
Theme Options > Breadcrumbs > Background Repeat > no repeat
Please set administrator role for the user, so we can access the Dashboard, Theme Options, and so on, next time.
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Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Regards
Check now. I’ve edited Vendor list sidebar static block using Elementor.
Regards