Mobile menu and bottom menu are not working

This topic has 9 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: Smart
    Smart
    Participant
    September 30, 2021 at 22:16

    Mobile menu and bottom menu are not working

    How can i fix it?

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 1, 2021 at 08:52

    Hello,

    Theme Options > Mobile panel > Enable Mobile Panel > On.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    Let us know the result

    Regards

    Avatar: Smart
    Smart
    Participant
    October 8, 2021 at 21:19

    When i deactivate WooCommerce the Menus is not working any more. (Version 5.7.1)

    Please contact administrator
    for this information.
    Avatar: Smart
    Smart
    Participant
    October 8, 2021 at 21:20

    See the private content area form details.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2021 at 08:40

    Hello,

    When we disable Insert Headers and Footers plugin, the Mobile menu works fine, so the problem is caused by code you added via the plugin. Please check.

    Regards

    Avatar: Smart
    Smart
    Participant
    October 9, 2021 at 21:18

    How can i active the bottom menu?
    Before the where 3 buttons always on the bottom of the screen on the mobile phone.
    How can activated it ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2021 at 07:46

    Hello,

    Theme Options > Mobiel panel > Enable Mobile Panel > On. Delete all default elements and add new ones from scratch.

    Regards

    Avatar: Smart
    Smart
    Participant
    October 15, 2021 at 14:29

    Thanks alot.

    I fix the website almost. How i get the WooCommerce product filter working again.
    One the product page? I add the product attributes. But it’s not showing the filter anymore. Can you please let me know how i can fix it. After the update it’s not working anymore.

    I use the widget main sidebar for that. I add the different filters to the widget.
    But it’s not showing it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2021 at 14:39

    Hello,

    Theme options > General > Enable Old Widgets Panel > On, then go to Dashboard > Appearance > Widgets > add widgets into Shop sidebar area

    Regards

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