Sticky Header is not sticky anymore - by David-IU

This topic has 8 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: David-IU
    David-IU
    Participant
    September 29, 2021 at 10:18

    It seems like after the xstore update, the sticky menu is not sticky anymore.
    What am I doing wrong?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2021 at 12:33

    Hello,

    Check your sticky header settings in Theme Options.
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: David-IU
    David-IU
    Participant
    September 29, 2021 at 13:58

    Okay, you will have a temporary account in our staging system.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 1, 2021 at 07:05

    Hello,

    Sorry for the delay in answering.
    I can see the sticky header on your site now. Have you sorted it out?

    Regards

    Avatar: David-IU
    David-IU
    Participant
    October 5, 2021 at 09:03

    actually no. I only updated some plugins. So it’s working now in staging environment, but in live environment same story. Besides here I have updated everything and sticky menu is not working. I am lost.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 5, 2021 at 17:51

    Hello,

    Provide us with WP Dashboard access to the site where you still have the issue.

    Regards

    Avatar: David-IU
    David-IU
    Participant
    October 28, 2021 at 14:56

    Here is the Access to WP Dashboard

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 29, 2021 at 12:39

    Hello,

    I updated theme to the latest version and cleared the cache. And the Sticky header works.

    Regards

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