Product category pages showing empty spaces on mobile

This topic has 7 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

  • Avatar: Kelvin
    Kelvin
    Participant
    September 29, 2021 at 14:08

    I’m using XStore on a WooCommerce build and on mobile, we’re getting strange empty spaces on product category pages. It seems to be ok on other pages.

    I’m thinking it could possibly be linked to the number of lines on a product title, but I don’t see why that should break it, or why it wouldn’t affect other pages.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Kelvin
    Kelvin
    Participant
    September 29, 2021 at 17:54

    I’ve go into Developer Mode (mobile) on browser and tried a few things – If I reduce the product title to two lines (same as other products on the same line) it fixes the gap.

    Need a solution to this though, as we can’t have all our products the same title length.

    Avatar: Kelvin
    Kelvin
    Participant
    September 29, 2021 at 18:22

    Sorry, one more thing. When I add clear:both to some of the product divs, it helps fix it.

    Avatar: Kelvin
    Kelvin
    Participant
    September 30, 2021 at 23:24

    Can someone please come back to me on this? I’m having to compromise things on the website in order to work around this issue.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 1, 2021 at 09:36

    Hello,

    Sorry for the delay in answering.
    Could you provide a screenshot of the problem, or URL of page where the empty space persists?
    Theme Options > WooCommerce > Shop > Products style > Product Title Limit By > Lines, set 1 line

    Regards

    Avatar: Kelvin
    Kelvin
    Participant
    October 1, 2021 at 13:11

    I don’t have a live link to show anymore as I’ve had edit all my titles to temporarily fix the issue.

    I’ve got screenshots of the problem here:

    Desktop: https://snipboard.io/GNPR0Q.jpg
    Mobile: https://snipboard.io/HqT3DN.jpg

    Some products need to be 2 or 3 lines long for the title. I can’t just have 1 line.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 1, 2021 at 20:36

    Hello,

    Check now, please.

    Regards

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