Forum Replies Created

Viewing 30 posts - 30,691 through 30,720 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:27

    Hello,

    Our demo – https://xstore.8theme.com/demos/rtl/ar/ uses WPML, here is documentation –
    https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ , but this plugin doesn’t come bundled with the theme.
    If you want to create the multilanguage site you need to use special plugins like WPML or Polylang or qTranslate or any similar and add special widgets that come with these plugins to header area.
    Some of the multilingual plugins include multicurrency, for example, WPML + WooCommerce WPML. Or you can use an additional plugin like Multi Currency for WooCommerce https://wordpress.org/plugins/woo-multi-currency/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:25

    Hello,

    We’ve checked your site and tabs works fine – https://gyazo.com/eb5782ac256c46f3e905085920fd1fcb
    We want to help you, but the problem is not visible. Please clear the cache and check one more time. Record a video of the problem you can see.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:19

    Hello,

    We don’t have New label, you may look for an additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:15

    Hello,

    It is because of cache. Clear cache using cache plugin that is installed on your site and clear server cache also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:13

    Hello,

    By default, the featured image is shown for breadcrumbs, for example, your Shop page – https://prnt.sc/1ulghim , so delete the image, or use the next custom CSS code:

    .page-heading {
        background-image: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:06

    Hello,

    I do not see the problem. Clear cache of browser, add a product to cart, and check then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:04

    Hello,

    Could you provide URL and temporary wp-admin access? Do this via the Private Content area

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 08:03

    Hello,

    Theme Options > Breadcrumbs > Breadcrumbs Categories Title Tag > h1
    OR edit category description and add title manually – https://prnt.sc/1ulf34r Position of this description can be selected via Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 07:59

    Hello,

    Provide URL and temporary wp-admin access, via the Private Content area, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 07:58

    Hello,

    Add the next code in Theme Options > Theme custom CSS:

    .single-product .product-brands .view-products-title:nth-child(2) {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 07:50

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 07:49

    Hello,

    You’re welcome!
    Try to contact the support of multilanguage plugin first

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 07:34

    Hello,

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. Use the Private Content area.

    However, when it is set to disabled, the page pushes back up and it looks weird. How can we disable breadcrumbs without affecting the padding at the top of the page

    – provide URL of such a page, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 07:14

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they fix the issue. But they will be able to take a look from Monday only. Sorry for this delay.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 06:59

    Hello,

    You’re welcome!
    Read about Progress Bar here https://www.8theme.com/documentation/docs/sales-booster/
    Color can be changed using custom CSS code, for example:

    .woocommerce-message {
        background-color: #bf5381;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 15:57

    Hello,

    Change the code to:

    @media only screen and (max-width:480px){
        .single-product .product-information .single_add_to_cart_button:not(.et-single-buy-now), .cart .et-or-wrapper {
            display: none;
        }
    }

    3- Is there a way to keep the buy now button on the screen in the mobile version? (I’m using the sticky feature, I want it to be there all the time)

    – there is no such possiblity

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 15:42

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 14:21

    Delete this code https://prnt.sc/1uhu876 , and change this one https://prnt.sc/1uhuacj to

    .content-page, .page-content {
        padding-bottom: 0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 14:14

    Hello,

    Try this option of menu item – https://prnt.sc/1uhtftg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 14:08

    Hello,

    When the plugin is deactivated the registration form in the Off-Canvas works fine. Enter info – https://prnt.sc/1uhmrlp , you will be registered and my account page will open as for logined user – https://prnt.sc/1uhmtyx
    Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
    Try to contact the support of the plugin to get assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 13:59

    Hello,

    We can’t see your screenshot. Could you provide a new one? Use Gayzo or Lightshot screenshot tools to make and share screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 13:10

    Hello,

    Install and activate Loco translate plugin > create a translation for the theme to the English language, change the text. Once you see changes on the frontend, disable and delete the Loco plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:50

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:48

    Hello,

    Please provide correct FTP access – https://prnt.sc/1uhiuh0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:45

    Hello,

    It looks like the screenshot is incorrect. Please provide a new one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:43

    Hello,

    Theme options > General > Enable Old Widgets Panel > On. Dashboard > Appearance > Widgets > add swithers into these areas – https://prnt.sc/1uhi1vw Go to Theme Options > Header builder > add connection block into the content and place Widget 1 and Widget 2 elements inside. Select https://prnt.sc/1uhi9px

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:34

    Hello,

    Thanks for using our theme and for contacting us.
    Did you install an additional plugin yesterday or did an update? Try to disable new/unrequired plugins and check how it works.
    Also, contact your hosting provider and ask for advice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:20

    You’re welcome! Have a nice weekend too!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:18

    We can’t see your file from the Private Content area. Please check

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 2, 2021 at 12:16

    Hello,

    Deleting the line of code should not solve the problem with add to cart, because it did not cause it.
    Have you tried to disable plugins?
    I can’t see file that you shared, unfortunately.

    Regards

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    Viewing 30,720 results - 30,691 through 30,720 (of 68,231 total)
Viewing 30 posts - 30,691 through 30,720 (of 68,231 total)
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