Hello,

If you need additional features for any of included plugins you need to contact with plugin authors. Our support is limited to questions regarding the features of our theme or problems with it. We are not able to provide support for code customizations or third-party plugins.

Regards,
Olga Barlow

Hello,

.po file you can find in wp-content/themes/woopress/languages/ folder https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
Use it to translate necessary strings related to registration and save as da_DK.po and da_DK.mo into the same folder. Actually necessary strings should be available also via the string translation, but not sure why they are not shown there on your site. But we checked and it 100% works if you translate .po file.

Regards,
Olga Barlow

Hello,

It’s not related to our theme, you may activate Storefront and check. Very likely you have installed some third-party plugin that caused compatibility problem with Visual Composer, because there are some errors in console if you open it. Try to disable all the third-party plugins except included in our theme and check if problem still persists. We are able to help you if problem exist with our theme only, but if you have issues with WP installation or third-party plugin we can do nothing, because it is beyond the scope of our support.

Keep in mind Ultimate Addons update message can’t be the reason of your problem!

Regards

Hello,

Your problem was related to old version of Revolution Slider. We have updated plugin and it works. The latest version of plugins included in our theme you can find here https://www.8theme.com/download-plugins/

Here you can find Revolution Slider documentation to understand all the features plugin has http://www.themepunch.com/revslider-doc/slider-revolution-documentation/ If you check your email you’ll find default Revolution Slider examples (http://revolution.themepunch.com/examples/)

Languages and currency is just default content. In case you want to place your own go to Appearance > Widgets > Left top bar widget area (add empty text widget to remove default content).

Regards

If you don’t understand where exactly you need to translate necessary content, then provide list of untranslated sentences with necessary translations and we’ll add them.

Regards,
Olga Barlow

Hello,

Some words were untranslated because of out of date translation files. We have updated them and now you should find and translate the strings in .po files.

To translate empty cart text go to WPML > String Translation > Translate texts in admin screens > find option_tree > empty_cart_content

Regards

Hello,

We tried to check if you have translated admin options correctly but faced the problem on translation page

Please, solve the issue with WPML script first and contact us again, then we’ll be able to check your problem.

Regards

Hello,

Take our apologies for the delay in answering.
We have fixed the problem with loader and sidebar position on iOS devices, but you have enabled the cache plugin and the old version of file was cached. Anyway check your site now, please.

Regards

Hello,

We are glad you sorted out problems with footer. As a rule we fix the issues related to theme functionality in every theme update. Sometimes new problems could appear because of implementation of some additional features, but we try to solve them ASAP. Theme support does not include services to modify or extend the item beyond the original features, style and functionality.

What element did you use to add twitter code? Use Raw HTML VC element. Twitter widget works without any problems on our installations.

Regards,
Olga Barlow

Hello,

Could you also provide admin panel access, because your site is Under Construction and we can’t check it.

Regards

Hello,

Take our apologies for the inconvenience. Have you sorted out or you problem still persists?

Regards, Olga Barlow

Hello,

3. To make slider full width you need to set it in slider settings: Revolution Slider > select slider you use on home page > settings > set Force Full Width to Yes.

4. It’s because of frame
Check the main site it is fully responsive.

Regards,
Olga Barlow

Hello,

We are very sorry if someone from our support team didn’t help you concerning the problem with our theme.
We’ll definitely discuss and control this question!

According as to our company politics so to other developers on ThemeForest we don’t provide extending support or bugs fixes for 3rd-party plugins, even if they’re included in our theme. We can help you with different questions if a problem appears only with our theme. But if a problem persists with default WordPress theme and you need the plugin support you should buy a license and contact to their support team. Also we can contact the plugin support and ask about your problem, but in this case you have to understand that solution may take more time rather than you’d contact them directly!

What about your current problem: the reason was you disabled Optimized CSS, Optimized JS options in the plugin settings (Ultimate > Scripts & Styles). As you can see it isn’t related to our theme directly. Thank you for understanding.

We hope you won’t experience such difficulties using our product in future!

Regards,
Olga Barlow

Hello, @maxdanam,

Please, clarify, does the translation work fine with default storefront theme?

Regards,
Olga Barlow

Hello, @lindo_web, @intemail

Check you sites now, please.

Regards,
Olga Barlow