Forum Replies Created

Viewing 30 posts - 24,451 through 24,480 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 16:22

    We can replace existing featured image by the first image from the product gallery. Then you’ll get 2 different alts. As I can see that you actually use the gallery image for the featured image, so this will be a good solution for you. What do you think?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 15:48

    1) I need FTP host, FTP username and FTP password. What is FTP you can read here http://searchenterprisewan.techtarget.com/definition/File-Transfer-Protocol
    2) I sent you screenshot of all the available settings for the slider bg.
    3) About layer animation and timeline you can read here https://www.themepunch.com/revslider-doc/layer-animations-timeline/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 15:24

    Hello,

    1) Please, provide me temporary FTP access to help you the menu.
    2) I don’t understand your question about slider
    “what i can do with it i will take a look at the website.” – what did you try to ask? Could you explain in more details?
    If you want to change the background position you can do it in slide settings http://prntscr.com/i96174
    3) Layer time https://gyazo.com/6f0a9c70d470df474a610e03489fea32

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 14:54

    Hello,

    Unfortunately, the function that used to show the hover image does not include the alt for the image. Will be ok for you if hover image has the same alt as the main image?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 11:55

    Hello,

    You are using the Ultimate Addons element to add that icon. UA does not enable some scripts if their element is added in any place out of the page content or footer.
    You have used UA map element on the contacts page that’s why icon in header worked there. I have added custom heading UA element to the footer static block and now the icon in the header should work for all the pages (where you have the footer).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 11:39

    Hello,

    That option is for the mega menu if you plan to create this for this menu item. If you want to add image for the 1st level menu item use the custom CSS, for example http://prntscr.com/i92r1u

    We have added the custom class for your menu item http://prntscr.com/i92rpa and added custom code, so you may check if this is ok for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2018 at 11:26

    Hello,

    Check the home page now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2018 at 15:03

    Hello,

    Unfortunately, we can’t even login to your site because it loading and loading and that’s all.
    Can you, please, enable the default WP theme and check what page speed do you have with the default theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2018 at 14:44

    Hello,

    1) Go to Appearance > Themes > install and activate Storefront theme for a few mins.
    2) Check if you have the problem with thank you page when the default theme is enabled.
    3) Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2018 at 14:42

    Hello,

    Could you, please, provide me temporary FTP access to your site to find out the reason of your problem?
    Also, tell me do you plan to use search by SKU on your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2018 at 09:45

    Hello,

    Check these abilities availability from your hosting:
    1. http/https outgoing connections (to activate theme your server should send the request and get the answer)
    2. 136.243.62.35 availability from your source IP address

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:35

    Hello,

    Follow theme documentation, please, https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and update plugin manually.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:34

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
        max-height: 200px;
    }

    2) For the single product image set 555*550 without hard crop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:33

    You are welcome! Move the sites in Private content section. It’s visible only for me and you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:25

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
        max-height: 200px;
    }

    2) For the single product image set 555*550 without hard crop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 09:35

    Hello,

    Please, provide me temporary admin panel and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 09:14

    Hello,

    If you use any cache plugin or server cache you need to make sure that you cleared cache after any update. Please, clear plugin and browser cache and let me know if the problem still persists. In this case, provide me also admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:57

    Hello,

    If you updated WooCommerce to version 3.2.x then you need to update XStore to the latest version. Let me know if you still have any problems after theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:55

    Hello,

    Go to Appearance > Widgets > remove the widget from After the products widget area. https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:30

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:29

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:29

    Thank you for your understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:24

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 15:50

    Hello,

    Unfortunately, there is no such option. You can only manually save every image for every product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 15:40

    Hello,

    1. If you want to can do the full copy of the site and translate it after that and use the same license for both sites. But why do you need to do this if you can just use WPML plugin that allows you to have different URL for another language or place site in virtual subfolder without new copy of the site http://prntscr.com/i76tws ?

    2. If so, a), b) we don’t have experience with that. Our users used either WPML or, qTranslate, Polylang plugins that allow translating content to different languages using 1 copy of WP installation. If you use WPML plugin, for example, and WPML WooCommerce then you’ll be able to translate products from one language to another. Untranslated products won’t appear on another language.

    3. WooComerce does not have such option by default. But there are plugins for the wholesales that allow you to do this.

    4. It depends on how you translate your products.

    5. Follow plugin documentation https://wpml.org/documentation/ and contact WPML support if you have any questions about plugin options or need help with them.
    WPML is a good plugin for translation, many of our users use it.

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:59

    P.S. We realized that these errors appear not just on the Theme Options page but even while editing simple page and even with default WordPress theme http://prntscr.com/i769as

    So, fix this and let me know if you still have a problem with theme options after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:49

    Hello,

    If I inspect your site I see a lot of errors in console http://prntscr.com/i768f9

    What PHP version did you use on the old server?
    Provide us server error logs, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:34

    Hello,

    Brand List is not a filter widget. It’s a list of the product brands like Product categories widget for example. If you want to get the filter by brand you need either create such widget by additional customization (if you have the necessary PHP skills) or you may create custom attribute – brand and apply it for your products without showing on the product page. Then you’ll be able to use WC widget filter by attribute and choose brand attribute.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:13

    Hello,

    1) YITH WooCommerce Zoom Magnifier plugin replace the image structure and video icon does not appear because of this. So, keep plugin disabled and use default WooCommerce zoom if you want to use video feature. Also, you need to use larger images for your products (600px width and more) if you want to have zoom effect. Because zoom window displays source image and if your source image is not bigger than image container you won’t have zoom effect.
    2) I found this code in custom CSS http://prntscr.com/i75dkb
    White icon on white bg. I have improved the code little bit http://prntscr.com/i75i7a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 12:07

    Hello,

    You are using too old version of XStore theme 4.7 http://prntscr.com/i73ly9 that has some problems with search. Please, do the backup of your files and DB and update the theme to version 4.17. Let me know if you still have the problem with the search after that.

    Regards

  • 1 2 3 … 815 816 817 … 1,010 1,011 1,012
    Viewing 24,480 results - 24,451 through 24,480 (of 30,337 total)
Viewing 30 posts - 24,451 through 24,480 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.