Different behaviour in header from page to page

This topic has 6 replies, 3 voices, and was last updated 6 years, 1 month ago ago by Rose Tyler

  • Avatar: jkember
    jkember
    Participant
    January 31, 2018 at 16:57

    Hi

    Can anyone tell me why on my contact page the content in the left side of my header is correct, but on every other page i.e. home, about us, shop etc it looks different.

    http://www.theflowerbar.co.uk/

    http://www.theflowerbar.co.uk/contact-us/ animated car and text looks correct on this page

    Thanks

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2018 at 10:41

    Hello,

    How did you add the animated car? Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: jkember
    jkember
    Participant
    February 1, 2018 at 14:42

    Hi i added it by static block named “header left” and used ultimate VC add on “info box”, then in header settings within the theme I added it to “Header custom HTML for some varients” [block id= “3464”]

    It’s so weird as it works PERFECT on the contact page but no other page works correctly

    How it appears on contact page is exactly how i want it to work – the car slides in from left and appears next to text.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 2, 2018 at 11:55

    Hello,

    You are using the Ultimate Addons element to add that icon. UA does not enable some scripts if their element is added in any place out of the page content or footer.
    You have used UA map element on the contacts page that’s why icon in header worked there. I have added custom heading UA element to the footer static block and now the icon in the header should work for all the pages (where you have the footer).

    Regards

    Avatar: jkember
    jkember
    Participant
    February 2, 2018 at 18:01

    Thank you so much for helping me with this issue.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2018 at 10:46

    Hello,

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

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The issue related to '‘different behaviour in header from page to page’' has been successfully resolved, and the topic is now closed for further responses

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