Hello,

If you use header with the bg color there is no need to enable this option https://prnt.sc/nrynqt
Once the option is enabled header become transparent to show the content under it.

Regards

Hello,

Yes.
1) Deactivate and delete the existing version of the core plugin via Dashboard.
2) Appearance > Install plugins > install core plugin again and you’ll get the latest version.

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Hello,

Test now, please.

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Hello,

If you use XStore 5.3 then XStore Core plugin version should be 1.2.2. Please, update XStore Core plugin to version 1.2.2 and let me know if you still see the code on the home page.

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Hello,

There is no such option in our theme. You can either look for third-party plugins that will help you to implement this or submit customization request here.

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Hello,

Letter-spacing for the body caused that. Add the following custom to fix:

.footer-product, 
.portfolio-image .zoom .btn-lightbox,
.shopping-container .cart-bag, .et-wishlist-widget a,
.navbar-header .shopping-container .cart-bag .badge-number, .navbar-header .et-wishlist-widget .wishlist-count {
    letter-spacing: 0;
}

Regards

Hello,

We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
General site speed depends on many factors. Below you’ll find the main of them

1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.

3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin

4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

In case you need professional help with site optimization you may contact WPKraken team because unfortunately, that is outside the scope of our support.

If you think that our theme is the main reason that makes your site slow we are ready to give you refund.

Regards

Hello,

Use translation files and change the text for this link to View cart http://prntscr.com/nrjay9
Read here how to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

Hello,

Thank you. I have passed your problem to our developers. I’ll inform you once they fix the issue. Don’t change the access before this.

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Hello,

I see that color is changed http://prntscr.com/nrivxm
You used the same color for the parent and children categories – http://prntscr.com/nriwng

Regards

Hello,

1) Provide me Dashboard and FTP access to your site to check the translation files.
2) Provide list of strings that are not translated.

Regards

Hello,

Sorry but I don’t see any problem https://gyazo.com/d2fd7c523f616a5f581d462fbd7782a8
Have you sorted out?

Regards

Hello,

You are welcome!

We need Dashboard and FTP access to check the translation files and find out why that string is not translated. Provide access in Private content area, please.

Regards

Hello,

Could you, please, provide temporary Dashboard and FTP access to your site to check and help you to fix the issue?

Regards

Hello,

Go to Theme Options > Shop > Product page banner > remove content from Product page banner area http://prntscr.com/nrbnm9

Regards