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  Nicky Tamplin

  Participant

  May 19, 2019 4:33 pm

  Hi

  Recently i’ve noticed that the responsive part of the site does not work correctly.

  Even though using the site through WPBakery Page builder the menus work and sliders work on a test of mobile devices. Testing on actual devices themselves the main menu is not clickable at all and the slider does not appear at all.

  The slider is Slider Revolution version 5.4.7.2 that came with the theme.

  please help.

  Many thanks

  Nick

  Site URL: hidden

  Theme version: WOOPRESS Version 5.0 (child 1.0)

  WooCommerce version: Version 3.6.3

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  Olga Barlow

  Support staff

  May 20, 2019 3:42 pm

  Hello,

  You have JS errors in console http://prntscr.com/nqznyj

  Try to disable cache plugin. Probably some minification (either CSS or JS) causes the issue.
  If it does not help provide temporary Dashboard and FTP access to your site.

  Regards

  #214056 copied to clipboard

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  Nicky Tamplin

  Participant

  May 20, 2019 9:19 pm

  Thanks for the reply. Appreciate the help.

  I deactivated the WP Rocket Plugin which had a cache built in.

  This seems to have worked.

  Thank you

  Cheers

  Nick

  #214076 copied to clipboard

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  Olga Barlow

  Support staff

  May 21, 2019 10:37 am

  Hello,

  You are welcome.
  You can use cache plugin but disable minification and make sure that all the plugins, that you use, support minification before enabling it again.

  Regards

  #214095 copied to clipboard

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