1) Download translation files https://prnt.sc/nraw0l
2) Extract the archive and find ru_RU folder. Copy po, mo files from that folder to wp-content/languages/themes/ folder
3) Install Loco Translate plugin.
4) Go to Loco Translate > Themes > XStore > edit your translation and press Sync button first. Save changes. Check the frontend.
5) Continue translation if some strings are still missing.
Regards
Olga Barlow
Participant
May 21, 2019 at 09:45
Hello,
Use the WPML or qTranslate or Polylang plugin to create a multilanguage site.
It will be the 1 WP installation but plugin will create the desired URL structure for the different languages.
Regards
Olga Barlow
Participant
May 21, 2019 at 09:42
Hello,
They use the function that inits popup once the page with popup content is loaded but the quick view window does not exist when the page is loaded it appears only after clicking by quick view button. Provide us with FTP access we’ll check if we could improve js using child theme and make the popup work.
Regards
Olga Barlow
Participant
May 21, 2019 at 09:15
Hello,
Product category widget is the default WooCommerce widget and it displays the list of categories and their subcategories. One subcategory can’t be located in 2 categories, WooCommerce allows the only 1 parent category, it’s not related to our theme. Create 2 subcategories with the same name and add every subcategory to the appropriate parent category. Choose both subcategories for the products if they should be represented in both subcategories.
If you want to change the color of the categories of the first level and the subcategories use the following custom code (Theme Options > Custom CSS) and replace the color by the necessary color:
.sidebar-widget .product-categories .cat-item a {
color: red;
}
.sidebar-widget .product-categories .cat-item .children a {
color: yellow;
}
Have you changed the Dashboard access http://prntscr.com/nr92kv ?
We are able to connect to your FTP but can’t login to Dashboard.
Waiting for the correct Dashboard access to proceed.
Regards
Olga Barlow
Participant
May 20, 2019 at 17:23
Hello, @Jeff_Margel
Provide us with Dashboard access, we’ll check. We can just help with general options of the cache plugin and test the site speed with the default theme to compare with our theme results. In case low-speed results appear with our theme only we’ll be able to offer you refund.
Take into account that site optimization is not included in our support and if you want to get the effective help with this I would recommend you to contact our customization partners WPKraken, because they have optimization experts.
1) Could you, please, describe me in more details where exactly do you want to show the subcategory? In the main menu as the subitem? http://prntscr.com/nr0piw If not, provide a screenshot for better understanding.
2) If you are using the dark color for the site bg I would recommend you to enable the dark color scheme in Theme options > Styling > http://prntscr.com/nr0q7e
Regards
Olga Barlow
Participant
May 20, 2019 at 17:03
Hello,
IMPORTANT: Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nr0k0t
In other case, this information will be available for the everyone on the support forum!
1) We can’t login to your Dashboard with the credentials you provided.
2) To change the images size go to Appearance > Customize > WooCommerce > Product images > Thumbnail cropping > choose uncropped or custom to set vertical proportion 3×5, for example. Use Regenerate thumbnails plugin after that to regenerate thumbnails and apply changes.
Regards
Olga Barlow
Participant
May 20, 2019 at 16:56
Hello,
To disable Account link go to Theme Options > Header > Mobile header > My account in mobile menu > Off http://prntscr.com/nr0iyw
To remove categories go to Appearance > Widgets > remove widgets from the mobile sidebar.
Regards
Olga Barlow
Participant
May 20, 2019 at 16:34
Hello,
Could you, please, provide link to your site and also temporary Dashboard access to check the page and Theme Options and help you with your issue?
Regards
Olga Barlow
Participant
May 20, 2019 at 15:55
Hello,
I see that you use the CDN. Could you, please:
3. a) Provide also FTP access to check and help you with that issue. We suppose that CDN minification could be the reason of the problem but if not we will need to test and edit the files.
b) Disable CDN minification. We would recommend you to install cache plugin and use cache plugin minification option instead of CDN minification.
c) Login to your account https://gyazo.com/fbddfbcf07a7686b17bf0c0c2f5ac1f4 to allow us to clear CDN cache via Dashboard, it would be great if you could enable dev mode in CDN settings.
6. Have you cleared the CDN cache? Actually, we would not recommend to use CDN if you are still developing the site. It’s better to enable CDN once you finish and ready to launch site.
Try to disable cache plugin. Probably some minification (either CSS or JS) causes the issue.
If it does not help provide temporary Dashboard and FTP access to your site.
Regards
Olga Barlow
Participant
May 20, 2019 at 15:33
Hello,
Add the following code to Theme Options > Custom CSS:
1) Our theme could not remove images from your Media library. We could provide you support for issues related strictly to our theme.
2) We don’t have access to your Dashboard to even check the problem. Credentials you provided in the first topic do not work.
3) Are the images missing on the frontend only or you also don’t see them in the Media?
Regards
Olga Barlow
Participant
May 20, 2019 at 15:09
Hello,
Check the username and password that you provided. We can’t login to your Dashboard (ERROR: Incorrect username or password.) to help you.
Reply back with correct credentials.
Regards
Olga Barlow
Participant
May 20, 2019 at 15:05
Hello,
You are welcome!
Regards
Olga Barlow
Participant
May 20, 2019 at 15:05
Hello,
All the styles you put in Custom CSS are saved in wp-content/uploads/xstore/options-style.min.css
If you removed all the custom styles from Theme Options but still see them on the frontend then probably that files are cached either by plugin cache or CDN, depending on what you use. Or both. So, make sure that you cleared the cache (plugin, browser and CDN).
Regards
Olga Barlow
Participant
May 20, 2019 at 14:56
Hello,
1) Add the following custom to child theme style.css
@media only screen and (max-width: 992px){
.navbar-header.navbar-right .navbar-right .header-search{
display:none;
}
}
2) Unfortunately, this is a theme bug and we’ll fix it in next theme update. Use the following custom to change the color before the update if you need it:
@media only screen and (max-width: 992px){
.template-container .mobile-menu-wrapper .menu > li.over > a {
color: #b351f1;
}
}
Regards
Olga Barlow
Participant
May 20, 2019 at 14:31
Hello,
Go to Products > edit product > scroll down to 8theme product options and change the custom tab title http://prntscr.com/nqygyf
Regards
Olga Barlow
Participant
May 20, 2019 at 12:49
Hello,
It’s available.
Regards
Olga Barlow
Participant
May 20, 2019 at 12:44
Hello,
2.9.2.1 version of the Legenda theme is an outdated version. We would recommend you to update the theme to the latest version 3.10. If you provide us with a temporary Dashboard and FTP access to your site we’ll help you with theme update to avoid problems. If you want to do it by your self then create staging site and update theme there first. Only if everything is ok on the staging site update production.
Regards
Olga Barlow
Participant
May 20, 2019 at 12:36
Hello,
Child theme should be activated but I see that you made changes in the child theme.
1) Read here what the child theme is https://developer.wordpress.org/themes/advanced-topics/child-themes/
2) Child theme style.css should not be a copy of the parent theme style.css, it should include only changed styles, for example, http://prntscr.com/nqvz4r I have moved the custom styles from custom.css file to child theme style.css to get back your changes, seems you removed correct child theme styles that were added by our support before.
You can delete the old version of Legenda 2.7.1 if you don’t need it anymore. But don’t delete 3.10 version of Legenda theme, this is parent theme!
3) Child theme did not call the rtl.css, we have fixed it. Check the site now.
Regards
Olga Barlow
Participant
May 20, 2019 at 11:41
Hello,
I think it would be better if you contact us via contact form https://www.8theme.com/contact-us/ and provide list of your purchase codes with links where you use it. What code is used you can find in XStore > Dashboard http://prntscr.com/nqvsgf
After that, we’ll compare your information and inform you if you missed something.
