I just discovered that in the color selection of each product it does not change to the correct photo (private)
What can I do?
Regards,Theme version: 5.0
Sorry but I don’t see any problem https://gyazo.com/d2fd7c523f616a5f581d462fbd7782a8
Have you sorted out?
Hello again Olga….It ‘s strange because it does’t work neither on my computer or on my mobile…but yes in my partner computer…something is wrong about that…
Please clear all cache and check one more time.
If this doesn’t help, let us know version of your browser.
Cache is clean and Chrome is updated….In firefox works fine…..The problem is in Chrome
Ohhh!…It’s fixed!!!….I have cheaned cache again and it works!!!
Many many tks!!!
Have a nice day.
Hello again Rose…something is wrong about te colour selection in mobile:
.- The foto gallery is hidden and if you select different colour doesn’t change…but it’s ok if you maximize the photo… tks for you patience 🙁
Ok…tks…I’m speaking with plugin support….
Hello again Rose….the plugin support says that they can’t do something. So, the problem is about cache plugin? May be we need to change the cache plugin provider
Cache plugin provider? Don’t understand you.
1) Could you tell me if you use a cache plugin or server cache?
2) Provide me temporary Dashboard access to your site to check the plugins that you use.
1) Cache plugin
Seems that problem is related to theme. Could you, please, provide FTP access to your site to help you?
We were able to edit files via the Dashboard. Check now.
Tks Olga!!…Could I know what was the problem??
It was theme bug with the image of the product variation, the problem with the script. We have fixed problem on your site and fix also will be included in next theme update.
You are welcome!
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