Return to previous page

The "report abuse" button does not work in the quick view

This topic has 7 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Rose Tyler

jimmy-17

Participant

May 20, 2019 at 19:24

Hello, the “report abuse” button does not work in the quick view in the shop page. I contacted the author of the wc marketplace plugin and he told me that the problem comes from the theme because the “report abuse” button works perfectly in the product page. Can you please correct this, thank you.

see screenshot:

https://drive.google.com/file/d/1SHWhJ5Qky-pvnfB0b4Or7QITg2EOsplD/view?usp=sharing

Please, contact administrator
for this information.

#214070 Copied Theme version: 5.2

6 Answers

Olga Barlow

Support staff

May 21, 2019 at 09:42

Hello,

They use the function that inits popup once the page with popup content is loaded but the quick view window does not exist when the page is loaded it appears only after clicking by quick view button. Provide us with FTP access we’ll check if we could improve js using child theme and make the popup work.

Regards

#214091 Copied

jimmy-17

Participant

May 21, 2019 at 13:17

ok

Please contact administrator
for this information.

#214102 Copied

Olga Barlow

Support staff

May 21, 2019 at 19:02

Hello,

Thank you. I have passed your problem to our developers. I’ll inform you once they fix the issue. Don’t change the access before this.

Regards

#214122 Copied

Olga Barlow

Support staff

May 22, 2019 at 14:33

Hello,

Check now, please. Changes were made in child theme.

Regards

#214184 Copied

jimmy-17

Participant

May 23, 2019 at 01:06

It works perfectly, thank you.

#214209 Copied

Rose Tyler

Support staff

May 23, 2019 at 07:13

Hello,

You’re welcome!

Regards

#214213 Copied
Viewing 7 results - 1 through 7 (of 7 total)